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Maneki — player complaint #63444, 2020-07-22: withheld payouts

Maneki: a player complaint filed on 2020-07-22, about withheld payouts, status — resolved. Published on CasinoReviews. One of 49 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2020-07-22 CasinoReviews Withheld payouts Resolved

Maneki - Trick

Hello I’m mailing u because there is one casino that refuses withdrawal my money! so I won 2k euro again so in total I had 3k next week! I waited to Monday for cash out! I did the cash out 00:02 at Sunday/Monday night , in the morning I got 2 emails at the exactly same Time 08:27:55 and it said ur money has been recived ( I didn’t get any money) I have proof! There is no transaction for it! And the second mail was 1 Second 08:27:56 that email Said that i Have deposited the money I got” 1 second later??? iv have proof of every chat with each support u can clearly see that they trying miss lead the whole thing , they r Telling me that I have deposited the money which is impossible, 1 support telling me I need 2 wager the money 0.7 of 9000?? The other one is telling me the money has been sent the third is telling me the money is re approved and processed and when I ask for proof nothing. Been waiting since 6 July they asked me for my banking account iban swift address to refund but there is no money, Iv played on many casinos but this is something else never happened before! AND yeah they disabled my account because I’m Playing 2 much? We talked about the balance and I wanted to cash out and suddenly they turned everything and started to ask questions about my habit of playing and I clearly told them i have no problems they still disabled my account.

Complaint data

Case number
#63444
Filed
2020-07-22
Status
Resolved
Category
Withheld payouts
Place among complaints about Maneki
28 of 49 by date, newest first
Source
CasinoReviews — original ↗
Text
267 words, as published

All 49 English-language complaints about Maneki — as a list by date; the summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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