LuckyHills Casino— player complaints: 8 in English

Player cannot complete withdrawal process. [Withdrawal] — unresolved

Player faces deposit issues. [Deposit] — unresolved

Player's account closure request has been denied. [Account] — waiting_for_casinoguru

Player's winnings are unaccounted for. [Account] — waiting

The player from Australia encountered an issue after winning $695 during a game feature, where his credit amount initially displayed a countdown to zero instead of reflecting his winnings. Despite providing screenshots as evidence of the discrepancy, the casino insists everything is correct without offering an explanation.The player from Australia encountered an issue after winning $695 during a game feature, where his credit amount initially displayed a countdown to zero instead of reflecting his winnings. Despite providing screenshots as evidence of the discrepancy, the casino insists everything is correct without offering an explanation. Written by TomasComplaint Specialist Submitted: 31 Aug 2026 | Resolved : 02 Sep 2026Automatic translation:

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The player from Australia was unable to withdraw her winnings due to issues with downloading her new bank card details. We asked her for withdrawal and KYC details, but she did not reply to our requests or reminder. As a result, we were unable to investigate further and the complaint was closed for now due to lack of response.

The player from Austria has had her account closed by the casino without any explanation, and she is not receiving responses to her emails.The player from Austria has had her account closed by the casino without any explanation, and she is not receiving responses to her emails. Written by VeronikaComplaint Resolution Center Deputy Team Lead Submitted: 05 Jul 2026 Automatic translation: