Love Casino: 5 complaints filed in English across 2 platforms, disputed sums £1,708 · €5,000. Most of them are about withheld payouts (60%). Risk index 17.6. Texts below are the players' own words, as published on the source site; last complaint 2026-07-06.
What players complain about
Withheld payouts60%3
Other40%2
Rejected 3
Closed, no outcome 2
Sources
CasinoReviews 4Casino Guru 1
Questions and answers
How many complaints are there about Love Casino?
The English-language record holds 5 complaints from 2 platforms. The latest one is dated 2026-07-06.
What do players complain about?
Mostly withheld payouts — 60% of cases, then other (40%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 5 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 17.6 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 5
06.07.2026Casino GuruWithheld payoutsClosed, no outcome
Love Casino - Player's withdrawal is delayed.
The player from France encountered a problem with a €5000 withdrawal request made over a month ago, which remained in 'pending' status. Despite multiple inquiries through live chat, he did not receive specific information regarding the blockage or a payment deadline, and his account was fully verified. The complaint was closed due to the player's lack of response to the Complaints Team's messages and reminders. It was noted that the player could reopen the complaint if he chose to resume communication.
25.02.2024CasinoReviewsWithheld payoutsClosed, no outcome
Love Casino - Failed Withdrawal
Hello, I requested a withdrawal 1 months ago and looks like they don't want to pay that. I was in contact with customer support but they say is processing and they just close the chat. I just want my money and get rid of them. Bad casino. Let me know if you need some screenshots or other stuff. Thank you.
26.01.2024CasinoReviewsOtherRejected
Love Casino - won't close account
Been asking via email since 28.12.2023 for account to be closed and all funds since that date to be refunded. All emails unanswered, account not closed. Online chat just tells me to be patient. Won't supply an email to make a formal complaint
03.01.2024CasinoReviewsOtherRejected
Love Casino - Marketing issues
I recently relapsed and gambled at Love Casino. Due to the massive bonus wagering I figured it would be impossible to win and decided enough was enough and wanted to close my account. This process was relatively easy and the account was closed. However, since the closure of the account in September I have had daily text messages and emails from the casino and other sites too. They offer bonuses etc. I have been back to love casino chat about 8 times and each time I am told it will be sorted and the chat abruptly ends. I feel like they have sold my details and don’t care that my account is closed due to gambling issues. Can you help?
20.08.2023CasinoReviewsWithheld payoutsRejected
Love Casino - Nigerian Merchants
I deposited to Love in Curaco using a credit card. When I checked my bank statement, the Merchants (2) were based in Nigeria and not gambling related. Also on checking reviews if you win they will not honour if you paid with a credit carx
