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Lamabet Casino— player complaints: 7 in English

7 Complaints
1▼ Last 30 days · was 4
5 Unresolved
11.499214631377d Last complaint
44.5 Risk index
€2,800 · 50 AUD Disputed sums

Lamabet Casino: 7 complaints filed in English across 2 platforms, 5 still open, disputed sums €2,800 · 50 AUD. Most of them are about withheld payouts (57%). Risk index 44.5. Texts below are the players' own words, as published on the source site; last complaint 2026-09-30.

What players complain about

Withheld payouts 57% 4
Other 29% 2
Account blocks 14% 1
Under review 3 Unresolved 2 Resolved 1 Rejected 1

Sources

Casino Guru 6 AskGamblers 1

Complaints by month

01
03
09

Questions and answers

How many complaints are there about Lamabet Casino?

The English-language record holds 7 complaints from 2 platforms, 5 of them without a resolution. The latest one is dated 2026-09-30.

What do players complain about?

Mostly withheld payouts — 57% of cases, then other (29%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 7 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 44.5 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 7

30.09.2026 AskGamblers Withheld payouts Resolved
Unprocessed payout
Reason: Delayed payment This bookmaker simply fails to meet its obligations. They claim to have 96 hours—meaning four days—to process a withdrawal, yet the payout has been pending for eight days now with no progress. I recently had to file a complaint about them with you because they weren't paying out funds, and now I have to do the same thing all over again. My account is fully verified.
08.09.2026 Casino Guru Other Unresolved
Player’s deposit is missing.
Player’s deposit is missing. [Deposit] — unresolved
08.09.2026 Casino Guru Withheld payouts Under review
Player’s withdrawals are delayed and account closure requested.
Player’s withdrawals are delayed and account closure requested. [Withdrawal] — waiting
08.09.2026 Casino Guru Withheld payouts Unresolved
Player’s withdrawals are delayed and account issues persist.
Player’s withdrawals are delayed and account issues persist. [Withdrawal] — unresolved
08.09.2026 Casino Guru Under review
Player's account has been closed and refund delayed.
Player's account has been closed and refund delayed. [Account] — waiting
03.03.2026 Casino Guru Other Under review
Lamabet Casino - Player's account remains active despite self-exclusion request.
The player from Italy filed a complaint against Lamabet Casino for failing to process his self-exclusion request, which allowed him to continue making deposits after informing them of his gambling addiction. He requested verification of his self-exclusion, a full refund of €2,000 in deposits made after the initial request, and the permanent closure of his account. The complaint was investigated, but due to insufficient detailed evidence from the player regarding the exact dates of deposits and account closure, and the casino's lack of response to inquiries, the complaint could not be fully resolved. The complaint was ultimately marked as unresolved because the casino failed to cooperate, and the player was advised to contact the relevant regulator for further assistance.
24.01.2026 Casino Guru Withheld payouts Rejected
Lamabet Casino - Player's withdrawal is delayed.
The player from Australia faced issues after making two deposits at the casino. The first deposit was lost without receiving a bonus, and the second deposit was rejected due to using the wrong code. After contacting customer support, she was told to wait for her funds to be returned but did not receive any updates after five days. The player provided bank statements and other documentation to support her claim, but the casino failed to respond or cooperate throughout the investigation. Due to the casino's lack of communication, the complaint was marked as unresolved by the Complaints Team, who recommended the player contact the relevant gaming authority for further assistance.

How the risk index is calculated and how complaints are labelled — the method behind this section.

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