IviBet Casino: 16 complaints filed in English across 4 platforms, 4 still open, disputed sums $235.59 · 11,480 BRL and 2 more currencies. Most of them are about withheld payouts (50%). Risk index 48.6. Texts below are the players' own words, as published on the source site; last complaint 2026-10-06.
Status unknown 9
Resolved 2
Under review 2
Unresolved 2
Rejected 1
Sources
Casino Guru 8Trustpilot 6AskGamblers 1LCB.org 1
Complaints by month
12
06
08
09
10
Questions and answers
How many complaints are there about IviBet Casino?
The English-language record holds 16 complaints from 4 platforms, 4 of them without a resolution; 9 carry no status from the platform. The latest one is dated 2026-10-06.
What do players complain about?
Mostly withheld payouts — 50% of cases, then account blocks (38%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 16 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 48.6 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 16
06.10.2026Casino GuruAccount blocksRejected
IviBet Casino - Player’s account has been blocked after winning.
The player from Switzerland expressed severe dissatisfaction with Ivibet, claiming that after winning 10,000 CHF, his payout request was ignored and his account was blocked. He criticized the absurd verification methods that made it impossible to withdraw his winnings despite providing official evidence of identity and deposits. He said he had completed the bonus wagering, then continued playing with real money, but the casino later cancelled his balance and reduced his winnings to 50 CHF. We reviewed the information and rejected the complaint because he was found to have threatened or actively pursued a chargeback of his deposits, which made further complaint handling impossible.The player from Switzerland expressed severe dissatisfaction with Ivibet, claiming that after winning 10,000 CHF, his payout request was ignored and his account was blocked. He criticized the absurd verification methods that made it impossible to withdraw his winnings despite providing official evidence of identity and deposits. He said he had completed the bonus wagering, then continued playing with real money, but the casino later cancelled his balance and reduced his winnings to 50 CHF. We reviewed the information and rejected the complaint because he was found to have threatened or actively pursued a chargeback of his deposits, which made further complaint handling impossible. Written by TomasComplaint Specialist Submitted: 26 Sep 2026 | Closed : 05 Oct 2026Automatic translation:
01.10.2026TrustpilotAccount blocks
I have money there to retire and they closed my account. I need to retire my money and I can’t get in to finish the proc
I have money there to retire and they closed my account. I need to retire my money and I can’t get in to finish the process
01.10.2026Casino GuruWithheld payouts
IviBet Casino - Player claims that payment has been delayed.
The player from Brazil has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet.The player from Brazil has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. Written by JeanCasino Analyst & Complaint Specialist Submitted: 01 Oct 2026 Automatic translation:
28.09.2026AskGamblersWithheld payoutsResolved
Withdrawal delay by ivibet
Reason: Delayed payment
Hello I am filing a complaint against ivibet for delaying my payment.It's already over 2 days and the withdrawal not received.4 days ago I placed a withdrawal and they rejected and asked me to verify the account.I verified the account and placed the withdrawal again.I already contacted the customer care and getting same reply everytime
--- Ответы в треде ---
AskGamblers • Support Team 5 days ago Dear all,As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.We thank both parties for their assistance during the complaint process.
Sivaraj03 5 days ago Withdrawal received now you can close the complaint Thankyou
Sivaraj03 6 days ago It's almost 6 days and they are only telling now. I contacted the customer support everyday and they didn't even told me about anything. Always the same reply your withdrawal will be reviewied by financial department soon. And now I only have crypto option for withdrawal and how can I withdraw through any other option if I don't have that option.
Sivaraj03 6 days ago I only have the usdt withdrawal option and don't have any other option on withdrawal
26.09.2026TrustpilotVerification
Not a trustworthy company by intentionally withholding my withdrawal even though documents were submitted according to t
Not a trustworthy company by intentionally withholding my withdrawal even though documents were submitted according to their requirements, they get rejected for frivolous reasons. If you win big, you won’t be able to get your money as they will make life so difficult for you to give up eventually. T
24.09.2026TrustpilotAccount blocks
Scam site. Positive reviews are fake. They closed my account without valid reason and took my money
Scam site. Positive reviews are fake. They closed my account without valid reason and took my money
08.09.2026Casino GuruAccount blocksUnder review
Player is locked out of their account.
Player is locked out of their account. [Account] — waiting_for_casinoguru
07.09.2026TrustpilotWithheld payouts
stay clear. they keep withdrawals and customer service fob you off with scripted msgs. They are infuriating. looks elsew
stay clear. they keep withdrawals and customer service fob you off with scripted msgs. They are infuriating. looks elsewhere i swear to god.
18.08.2026TrustpilotWithheld payouts
Withdrawal still not processed after KYC verification.My account has been fully verified and I have provided all the doc
Withdrawal still not processed after KYC verification.My account has been fully verified and I have provided all the documents requested by Ivibet. Despite this, I have now been waiting more than 38 hours for my withdrawal to be approved.Customer support refuses to give me any specific timeframe and
09.08.2026TrustpilotOther
casino reopened my accoujnt that was permamently supposed to be closed with no possibility of reopning. Also their own p
casino reopened my accoujnt that was permamently supposed to be closed with no possibility of reopning. Also their own policy and FAQ states you cannot reopen manually reinatated account. Now i made a complaint regarding this and asked my illegally accepted money refunded and the casino has never an
06.08.2026Casino GuruWithheld payouts
IviBet Casino - Withdrawal of player's winnings has been delayed.
The player from Brazil has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day.The player from Brazil has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. Written by JeanCasino Analyst & Complaint Specialist Submitted: 06 Aug 2026 Automatic translation:
04.08.2026Casino GuruAccount blocksUnresolved
IviBet Casino - Player's account has been closed and winnings confiscated.
The player from Quebec had been waiting for three months for a withdrawal from Ivibet casino, which refused to process it despite receiving all requested documents and multiple selfies. He felt that the verification process had become excessive and unreasonable. We attempted to assist by requesting further details and documentation related to the verification and bonus usage. However, due to the player's lack of response to our inquiries and reminders, the complaint was closed without resolution. The player could reopen the complaint if he chose to continue communication.The player from Quebec had been waiting for three months for a withdrawal from Ivibet casino, which refused to process it despite receiving all requested documents and multiple selfies. He felt that the verification process had become excessive and unreasonable. We attempted to assist by requesting further details and documentation related to the verification and bonus usage. However, due to the player's lack of response to our inquiries and reminders, the complaint was closed without resolution. The player could reopen the complaint if he chose to continue communication. Written by MirkaCasino Analyst & Complaint Specialist Submitted: 26 Jun 2026 Automatic translation:
11.12.2025Casino GuruWithheld payouts
IviBet Casino - Player's withdrawal is delayed and unresolved.
The player from Spain has been trying to withdraw €875 from his Ivibet account for a month, but his requests are repeatedly rejected due to issues with payment processing. Despite over 20 attempts to communicate with Ivibet and supplying requested documentation multiple times, the player faces ongoing requests for documents that cannot be obtained.The player from Spain has been trying to withdraw €875 from his Ivibet account for a month, but his requests are repeatedly rejected due to issues with payment processing. Despite over 20 attempts to communicate with Ivibet and supplying requested documentation multiple times, the player faces ongoing requests for documents that cannot be obtained. Written by BarboraCasino Analyst & Complaint Specialist Submitted: 11 Dec 2025 Automatic translation:
31.01.2025LCB.orgAccount blocksResolved
RESOLVED: ivibet Casino - Account Issue
Ivibet blocked me, he told me that I committed fraud.. I asked him for evidence and they don’t have any, that’s an excuse to take my money, please help me, it’s $998 almost a thousand dollars, my email in the ivibet account is: <private email removed by admin> Disputed amount: 998$ Casino: ivibet Casino Case #: 2860