InterCasino— player complaints: 23 in English

hello, I played on InterCasino and I asked for my wagering. I do my wagering already complete an InterCasino say stils have wagering. I go in chat InterCasino say make investigation. I wait long time already every time InterCasino say yes we wait we wait when have answer we email you but they've not emailed. Say have 1800 wager I do say no have 1200 wagering. Can please help me InterCasino not help me. I ask can send me game I play so i can look my wagering say no cannot do for u can not show what u play. Can help me please? email for intercasino = [EDIT] same username

Around Christmas last year Intercasino e-mailed me offers with codes for both Intercasino.Com and Intercasino.Co.Uk as they have done so for a long time. I entered the code first at Intercasino.Co.Uk but received no bonus as it was some kind of cash back offer (so you need to lose to qualify). I deposited £1000 and got lucky turning my balance into £7300 without the use of any bonuses - just my own hard earned cash. At this point I had not entered any other codes or the same code here or anywhere else. So I won, end. Being on a roll I thought I would try my luck at Intercasino.Com next and deposited $1000. I entered the same code they personally offered to me. There was no bonus at this point either and I lost my cash. At a later date they offered me another code to be used only at Intercasino.Com. This code would release a cashback payment of $200.00 into my account. I duly obliged and the bonus appeared. I lost it. They sent me the code so I guess it was ok to use it. Now Intercasino have taken the winnings from Intercasino.Co.Uk saying that I used the same code in 2 of their casinos which is a break of their terms and conditions. This means money won fairly and squarely in a caisno has been taken back because I subsequently entered a few digits in a box at a different casino at a later date. So it doesn't matter what it says in their terms about using the same code in 2 of their casinos because all of this was done without bonus money. Not to mention the fact I won in the first casino I played at. For what its worth, which is nothing as it doesn't actually matter, the terms for the offer make no mention of not using the same code in 2 casinos: hxxp://www.intercasino.com/promotions/countdown/ and the link in those terms to the general terms doesn't make this point either: hxxp://www.intercasino.com/promotions/countdown/

I played in the casino in June-August 2011, when Neteller had a promotion that they give you a percentage of each transaction made into a casino. I made large deposits and played it through, which does not go against any terms on their site. Intercasino without any warning decided to charge me for all their charges incurred from my deposits, which they claimed added to £12125, which they removed from my Ecash account. They claimed they are entitled to make good on their losses, which makes no sense, as I played through with the deposit, and they have no term anywhere that says they will charge for depsoits and withdrawals. Now to put the nail in the coffin, I have proof that they put in a claim to Neteller, and were refunded in full all their charges, however they are still refusing to payout the £12125, eventhough I did not break any terms and conditions, besides for the reason they took my money was to make good any losses, however they had no losses, as Neteller refunded them in full.