IceCasino — player complaint #16323, 2026-08-12: withheld payouts
IceCasino: a player complaint filed on 2026-08-12, about withheld payouts, 100 USD in dispute. Published on Casino Guru. One of 12 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
IceCasino - Player’s winnings haven’t been received yet.
The player from Mauritania had been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hadn’t been received yet. He said a previous withdrawal request had been rejected without a clear reason, and a new request had remained pending, so he asked us to intervene and pressure the casino to process his winnings. The complaint was now resolved after he confirmed the issue had been fixed, and we marked the case as resolved.The player from Mauritania had been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hadn’t been received yet. He said a previous withdrawal request had been rejected without a clear reason, and a new request had remained pending, so he asked us to intervene and pressure the casino to process his winnings. The complaint was now resolved after he confirmed the issue had been fixed, and we marked the case as resolved. Written by JeanCasino Analyst & Complaint Specialist Submitted: 13 Aug 2026 | Resolved : 14 Aug 2026Automatic translation: