Horus Casino: 17 complaints filed in English across 3 platforms, 4 still open, disputed sums €5,398. Most of them are about bonus terms (41%). Risk index 77.2. Texts below are the players' own words, as published on the source site; last complaint 2026-09-08.
Status unknown 12
Unresolved 3
Resolved 1
Under review 1
Sources
Trustpilot 12Casino Guru 4LCB.org 1
Complaints by month
11
07
08
09
Questions and answers
How many complaints are there about Horus Casino?
The English-language record holds 17 complaints from 3 platforms, 4 of them without a resolution; 12 carry no status from the platform. The latest one is dated 2026-09-08.
What do players complain about?
Mostly bonus terms — 41% of cases, then withheld payouts (29%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 17 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 77.2 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 17
08.09.2026Casino GuruOtherUnder review
Player faces deduction issue with casino.
Player faces deduction issue with casino. [Other] — waiting
08.09.2026Casino GuruBonus termsUnresolved
Player's winnings are confiscated due to bonus abuse claim.
Player's winnings are confiscated due to bonus abuse claim. [Bonus] — against_fair_gambling_codex
I received a no wagering bonus which was a complete scam to take my money. I requested my money be returned, account clo
I received a no wagering bonus which was a complete scam to take my money. I requested my money be returned, account closed, provided proof, I was told they can't help to contact financing. They removed all funds, including money I had won, and blocked access to all games. I believe this site is a s
20.07.2026Casino GuruBonus termsUnresolved
Horus Casino - Player's winnings are confiscated due to bonus abuse claim.
The player from Germany faced issues with withdrawing winnings due to accusations of bonus abuse after successfully fulfilling bonus conditions. He won €1918 and €1483 from two separate deposits, but the casino withheld these winnings. We engaged with the casino, which claimed the player’s betting patterns and deposit timing indicated bonus abuse, leading to revocation of bonus eligibility and withholding of winnings while allowing withdrawal of the deposit amounts only. Despite the player disputing the abuse claim and asserting legitimate use of bonuses offered by the casino, the casino maintained their decision based on their terms and fraud detection. We concluded that the winnings should have been awarded to the player but, as the casino refused to reconsider, the complaint was closed as unresolved.
18.11.2025TrustpilotWithheld payouts
Avoid at all costs.This can apply to all casinos and in general gambling, sure, however Horus Casino is exceedingly wors
Avoid at all costs.This can apply to all casinos and in general gambling, sure, however Horus Casino is exceedingly worse.They will do anything within their power to cancel, delay and complicate any withdrawal request you make. They limit withdrawals, track cancelation rate and abuse it.My experienc
06.08.2025TrustpilotOther
⚠️ SCAM WARNING: My Experience with Horus Casino — A Sophisticated Fraud Operation ⚠️Let this be a clear and serious war
⚠️ SCAM WARNING: My Experience with Horus Casino — A Sophisticated Fraud Operation ⚠️Let this be a clear and serious warning to anyone considering depositing money at Horus Casino.They are not just a shady operation — they are a full-scale scam cleverly disguised as a legitimate online casino.❌ What
25.04.2025TrustpilotWithheld payouts
Really a scam they took my winnings and lied that i ever had any money on account
Really a scam they took my winnings and lied that i ever had any money on account
04.04.2025TrustpilotWithheld payouts
Scam Casino You will wait days over days when you try to withdrawI know this kind of casino, they just hope that you kee
Scam Casino You will wait days over days when you try to withdrawI know this kind of casino, they just hope that you keep playing your money
30.01.2025LCB.orgWithheld payoutsResolved
RESOLVED: Horus casino - Withdrawel delay
Hello. I made 4 withdrawel at Horus casino The first one was on 24.01.2025 with 2000€ and the other 3 a few days later with 2000€ each. I used the Crypto withdrawel in usdt. In Total its 8000€ pending. Its all raw cash and i didnt use a bonus or something. I wrote directly to the Finance department but got no replie. The support said to me "dont worry our finance team will handle this but we have no direct contact to the finance department, so we cant help you out in this case" a had a few withdrawel at horuscasino with usdt. All these withdrawel was withhin 1-2 days. username: T*** email: t**** my Account is fully verified please help me to get my withdrawel
13.11.2024TrustpilotVerification
Its a scam be aware u wont be able to withdraw the money, they will ask u for documents and when u send it they will ask
Its a scam be aware u wont be able to withdraw the money, they will ask u for documents and when u send it they will ask for more and days inbetween answers and say its not valid they want u to gamle it back to them and RTP is shit BE AWARE
18.07.2024TrustpilotWithheld payouts
Verified my account before depositing. Got the email confirming this. Deposited with no bonus. Got my balance up to $500
Verified my account before depositing. Got the email confirming this. Deposited with no bonus. Got my balance up to $500 and attempted to withdraw.Withdraw sat there for like 30hrs with no update, then they cancelled it.When I clicked on the reason, it said "generic reason for cancelling". Like, wha
04.02.2023TrustpilotBonus terms
Bonus offers that are not intended for players are credited and only in the event of a win everything is deleted so ridi
Bonus offers that are not intended for players are credited and only in the event of a win everything is deleted so ridiculous and despite a complaint to Casino Guru which I was 100% right the casino refuses to pay out the winnings and continues to send bonus offers by email that you are not allowed
25.10.2022TrustpilotBonus terms
i won 1250 euro and i send my KYC verification. thats what the said to me via mail. BIG SCAMwe are writing to you regard
i won 1250 euro and i send my KYC verification. thats what the said to me via mail. BIG SCAMwe are writing to you regarding your recent withdrawal request. Our security tool has detected a breach of our General Bonus Terms under section 10.1.1 - "Only one bonus is allowed per player, account, addres
21.09.2021TrustpilotGame fairness
Never play on this cancerous casino, im a slot streamer and ive never seen a bigger scam this site. Yes you might see Ro
Never play on this cancerous casino, im a slot streamer and ive never seen a bigger scam this site. Yes you might see Rosh and Deuce Ace to play on here but thats purely because they give them the balance to do so. Worst RTP ive ever seen on a site, 15 bonus buys in a row with no money back on any o
12.07.2021TrustpilotBonus terms
SCAM! Won 175£ but wasn't allowed to withdraw any of the money as i had made a bet for more than 4$ that they've stated
SCAM! Won 175£ but wasn't allowed to withdraw any of the money as i had made a bet for more than 4$ that they've stated somewhere in their terms of use according to their customer support. So now im just trying to get my original pay in back, but also having troubles doing that. 100% scam website.
25.09.2019TrustpilotBonus terms
Scamming players after they use 6 hours wagering there bonus money :) dont go play here its a scam
Scamming players after they use 6 hours wagering there bonus money :) dont go play here its a scam