BetHall Casino: 5 complaints filed in English across 2 platforms, disputed sums €1,050. Most of them are about withheld payouts (60%). Risk index 13.9. Texts below are the players' own words, as published on the source site; last complaint 2026-07-20.
How many complaints are there about BetHall Casino?
The English-language record holds 5 complaints from 2 platforms; 4 carry no status from the platform. The latest one is dated 2026-07-20.
What do players complain about?
Mostly withheld payouts — 60% of cases, then bonus terms (40%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 5 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 13.9 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 5
20.07.2026Casino GuruWithheld payoutsResolved
BetHall Casino - Player’s withdrawal is delayed indefinitely.
The player from Germany is facing a problem with delayed payouts from the casino for 5 weeks, despite completing the full verification process. He encounters repeated assurances from chat support but has yet to see any progress.
24.06.2026TrustpilotBonus terms
My experience with BetHall support has been very disappointing.I completed all wagering requirements for a bonus and con
My experience with BetHall support has been very disappointing.I completed all wagering requirements for a bonus and contacted live chat support before the bonus expired to request assistance. I did not receive a timely response, and the bonus expired while I was still waiting.After that, the bonus
26.05.2026TrustpilotWithheld payouts
I did a withdraw and Bethall canceled it after wating four days. I sent message to customer service and they said that I
I did a withdraw and Bethall canceled it after wating four days. I sent message to customer service and they said that I canceled it even I didn’t. This seems scamming.
06.03.2026TrustpilotBonus terms
Hi, So Iam part of Bethall's VIP program, first things is That Cashback basically is nonexistant, for lost 600 euros in
Hi, So Iam part of Bethall's VIP program, first things is That Cashback basically is nonexistant, for lost 600 euros in a cashback timeframe week I got back 10euros, then i got email from my VIP manager Elijah few days ago who just introduced himself, then i asked him question about the cashback i r
30.01.2026TrustpilotWithheld payouts
BetHall is scam. I deposited a lot of money, I specially avoided bonuses. And I won reasonable amount. It doesn’t pay wi
BetHall is scam. I deposited a lot of money, I specially avoided bonuses. And I won reasonable amount. It doesn’t pay withdraws. Avoid this casino.
