Goldex Casino— player complaints: 6 in English

Player's account is closed with pending withdrawal. [Withdrawal] — waiting

The player from New Brunswick has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet.The player from New Brunswick has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. Written by JeanCasino Analyst & Complaint Specialist Submitted: 10 Aug 2026 Automatic translation:

Player’s verification is delayed. [Verification] — waiting

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The player from Germany was facing issues with account verification at the casino, as his Paysafecard and credit card verification attempts were rejected despite providing a transaction receipt with the necessary details. He expressed frustration since other casinos had accepted his documents without issue. We later marked the complaint as resolved after he confirmed that his account had been verified and he had already received a large part of his winnings.

The player from Lower Saxony had been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hadn’t been received yet. We noted that he later confirmed the issue had been resolved by marking the complaint as resolved. As a result, we closed the case as resolved in our system.