Golden Panda Casino— player complaints: 20 in English

Absolutely terrible experience with Golden Panda.I was playing in Fun Mode and switched to another game. Real Money Mode was then active even though I NEVER turned Fun Mode off or knowingly switched to Real Money Mode myself. I received NO clear warning or confirmation that I was about to start play

Reason: Account closure On August 20, 2026, I deposited 200 USDT to my Golden Panda account using the BSC (BEP20) network. The transaction was successfully completed and the 200 USDT was credited to my Golden Panda account.Shortly afterwards, my account was closed without any explanation.I contacted Golden Panda Support immediately. Since then, I have received multiple responses stating that the matter has been forwarded to another department and is being reviewed. However, after approximately 15 days, I still have not received:an explanation for why my account was closed;confirmation of what will happen to my 200 USDT;access to my account; ora refund of my deposited funds.I have the blockchain transaction ID confirming the successful 200 USDT transfer. I also checked the receiving address on BscScan, where approximately 200 BSC-USD was still showing after the transaction.I am asking AskGamblers to assist me in obtaining either:restoration of my account and access to my funds, ora full refund of my 200 USDT to my originating wallet.Golden Panda has acknowledged my complaint several times but has not provided a substantive resolution. --- Ответы в треде --- AskGamblers • Support Team 1 week ago Dear all,As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.We thank both parties for their assistance during the complaint process. faisalkhan13 • India 1 week ago The issue is resolved. I have received my withdrawal and also my account is restored. Thank you. Golden Panda Casino • Representative 1 week ago Hi there, We would like to inform you that the player's account is active and all transactions have been processed correctly. We kindly ask that this complaint be closed as resolved. Best regards, GoldenPanda Casino AskGamblers • Support Team 1 week ago Dear all, This complaint has been reopened as per Golden Panda Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Everything written here by all the hundreds of people are accurate. This is effectively a scam site that doesnt pay out any money to players. I dont know why the company sends replies defending themselves when clearly the reviews are very poor and many, many people complain about the same issue. Isn

**Withdrawal pending with no clear explanation**My withdrawal has been pending for quite some time. I have contacted customer support several times, but I keep receiving the same generic response that my case has been forwarded to the relevant team and that I will be contacted by email.Nobody has be

The player from Latvia had won 12,800 EUR at Golden Panda Casino but faced account closure because the casino claimed it was a duplicate account. Despite having verified his identity with a national ID and having only one account, he was confused and sought assistance in retrieving the remaining 4,800 EUR of his winnings, which had been voided. After we requested supporting communication and the casino later provided evidence that his KYC documents had been edited, we agreed with the casino’s decision to permanently close his account. Because the documents were found to be non-genuine and the complaint could not be supported, we rejected the complaint.

The player from Quebec had won $20,000 and had requested a $6,000 withdrawal, but her account was subsequently closed, which led to the disappearance of her remaining balance. Despite being told her account was not closed, she could not access it and believed this was a breach of terms regarding her winnings. We had attempted to facilitate communication with the casino, but no response was received from their side. Consequently, the complaint was marked as unresolved due to the casino's lack of cooperation. The player was advised to contact the relevant regulator for further assistance. Later, the complaint was reopened after the casino provided evidence showing that after the withdrawal request, the remaining balance had been used for gameplay before the withdrawal was processed. Based on this evidence, no unfair action by the casino was found, and the complaint was rejected.

The player from Sweden won €60,000 but was experiencing issues accessing his account after three withdrawals totaling €10,000. Despite having €43,000 available for withdrawal, the casino, GoldenPanda.com, had not resolved the lagging issue for two weeks and was unresponsive to his emails. We asked for recent payout screenshots and communication, but he did not reply to our follow-up messages and reminders. As a result, the complaint was closed for now due to his lack of response.

Dear Golden Panda Support,I am contacting you regarding my outstanding GDPR data request and refund claim.For almost two years, I have been requesting access to my personal data, but I have not received my complete GDPR files or a proper response from your company.During this period, I have also not

The player from Latvia had requested a withdrawal of 6,585 EUR from Golden Panda casino two weeks prior, but the request had remained pending with no updates from support. He had been frustrated with the lack of action on his withdrawal. We had attempted to obtain information from the casino regarding the delay but had received no response. Consequently, the complaint had been marked as unresolved due to the casino's lack of cooperation. The player had been advised to contact the relevant regulator for further assistance. Later, the complaint had been reopened at the casino's request, and Golden Panda had confirmed the withdrawal was completed and the player had received the funds. However, due to the player's lack of response to confirm receipt, the complaint was closed without further action.

Don’t waste your time or money on this casino. It’s been over a year now and they still haven’t replied to a single email. They closed my account after I won too much, without giving any proper reason.Every time I contact live support, they just tell me to email the support team but the support tea

URGENT COMPLAINT - FRAUDULENT RETENTION OF FUNDS BY GOLDEN PANDA​Review/Complaint Body:​I am writing to formally denounce the illegal and deceitful practices of Golden Panda. This company is intentionally withholding my funds and misleading me with standardized, automated responses while they are fu

WARNING! DO NOT PLAY ON THIS CASINO, IT’S A SCAM!They will revoke your winnings and cancel your withdrawal!I turned a bonus of 15 spins at 20 cents into over $4000 and met their 35x wager requirement to cash out $2000. They then proceeded to void all winnings citing I made bets over $5. They said it

This review documents my full experience with Golden Panda.I requested a withdrawal on 27 January. After several days in “processing”, the withdrawal disappeared from my account and my balance showed €0, while no payment was ever received.I contacted support multiple times and was repeatedly instruc

Panda Casino.After submitting a withdrawal request, I was required to enable 2FA, which I did successfully. Shortly after that, my withdrawal was returned to my gaming balance and my wallet section became inaccessible.I am unable to access the wallet, make a deposit, or complete account verification

UPDATE (04/03/2026):After two months of constant effort and intense pressure, Golden Panda finally proceeded with the refund of my two pending withdrawals (totaling €316). Although the outcome was positive, the initial struggle and frustration remain a fact. From this point forward, the decision to

I have many times deposited,this website I have also 2 3 times withdraw.Never problem but last times after 40 hours the canseled my withdraw.First thay say we need check security but before no problem.Later they say you need withdrawal same method deposited also withdraw.First time I write one casin

I deposited 71 euros and received the 200% bonus, but now that I’ve reached 800 euros after 2 hours of playing, it won’t let me withdraw even 1 euro. It says I need to wager 4,000 euros, which is unbelievable and impossible to achieve.Also, a friend of mine deposited 25 euros and after he won 300 eu

i won 6k dollars they took it all and i can not withdraw it

No I have not sign up because it won’t let me I am just saying operate in uk please

Very bad casino from a review from me it is better not to go near this site