GoldBet — player complaint #14568, 2026-08-06: withheld payouts
GoldBet: a player complaint filed on 2026-08-06, about withheld payouts, 5,000 EUR in dispute, status — unresolved. Published on Casino Guru. One of 50 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
The player from Estonia had requested a withdrawal of his winnings and had received only 2500 euros out of 7000 euros over two weeks. Despite daily attempts to process the remaining withdrawals, the casino continually provided excuses, and his requests remained in processing status. The casino later banned his account, citing a fraud alert from the Visa payment system and related risk monitoring measures, which led to account restrictions and a suspension of withdrawals. The Complaints Team contacted the casino for clarification and requested evidence to support the casino's claims but received no cooperation. Consequently, the complaint was closed as unresolved due to the casino's lack of response, negatively impacting the casino's rating.
