GoldBet — player complaint #14439, 2026-05-19: withheld payouts
GoldBet: a player complaint filed on 2026-05-19, about withheld payouts, 450 PLN in dispute. Published on Casino Guru. One of 50 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Goldbet Casino - Player's withdrawal request is delayed due to verification issues.
The player from Poland faced difficulties withdrawing funds from Goldbet after changing her ATM card, which led to repeated requests for KYC verification. Despite sending her documents twice over the previous 10 days, she only received generic responses indicating that her case was under urgent consideration. We initially closed the complaint as unresolved because the casino showed a long pattern of no reaction and did not engage with mediation, which affected its rating. The complaint was later reopened after the casino stated that verification had been completed and the issue had been resolved, but it was finally closed again due to her lack of response to our follow-up messages.
