Fridayroll Casino— player complaints: 6 in English

Player’s account is closed after verification. [Account] — waiting

Player's account has been closed without reason. [Account] — waiting

Player's withdrawal has been delayed and account is suspended. [Withdrawal] — waiting

Player’s account is suspended without clear reason. [Account] — rejected

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The player from Switzerland was facing an unjustified withdrawal delay of CHF 10,000 from Friday Roll Casino, where the casino had marked the transactions as "Paid" despite no funds being received. She claimed the provided UETR codes were fake and that her account was suspended after she challenged the casino about the missing funds, preventing her from accessing her winnings. She confirmed that smaller payouts had been received before and provided a bank statement showing no incoming transfer, while the casino ignored this evidence. We later transferred the case to a dedicated resolver, and the complaint was then marked as resolved after she confirmed that the issue had been settled.