FeliceBet Casino— player complaints: 6 in English

Reason: Delayed payment HelloMy withdrawal says processed on September 8th, which I questioned. I thereby contacted live chat yesterday with that concern. I was then told that the withdrawal was indeed processed on the 8th. I told them that I had not received the withdrawal and asked which wallet they had sent it to and for them to provide the Etherscan so I could see the transaction. They did not want to provide the Etherscan or give me the wallet, but asked me to give them the last 4 digits of my withdrawal address to confirm it's the correct address. They then told me that the 4 digits I gave them did not match the withdrawal address they had sent the money to. I then sent them a screenshot of all the deposits to my crypto exchange from the 8th until yesterday to prove I had not received anything. Again, I asked for the Etherscan and what wallet they had sent it to, but was told that I had to wait for the financial team to email me. Then I asked what type of crypto they had sent where they replied that they didn't wanna answer that in live chat, in case they had given me wrong info regarding my withdrawal and the address being used. It's now been 1 day, and I still have not heard anything from the financial team by email, despite also emailing them last night requesting more info.For me it is impossible to put in a random wrong crypto address when withdrawing, as I copy it directly from my crypto exchange.I have provided pictures of all of my deposits to the wallet used to withdraw within the last 30 days. Here is the Etherscan link to the wallet showing that there have been no deposits to it on or after the 8th of September: https:­//e­the­rsc­an.i­o/­add­res­s/0­xE7­48f­1bE­86c­3D9­CE0­5b1­D79­654­A11­b75­C48­771B6What I request from Felicebet is the complete log of all requested withdrawals from my Felicebet account, including the wallet address I requested the withdrawal to (this also includes any potential changes made to the pending withdrawal). I also request the Etherscan link and the wallet they sent the withdrawal to so that we can inspect where the money ended up.

Player's withdrawal is delayed due to document issues. [Withdrawal] — no_react_reg_bad

Player's withdrawal request is blocked. [Withdrawal] — unresolved

Player’s account has been closed without resolution. [Account] — no_react_reg_bad

The player from Finland has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet.The player from Finland has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. Written by JeanCasino Analyst & Complaint Specialist Submitted: 28 Aug 2026 | Resolved : 28 Aug 2026Automatic translation:

The player from Finland experienced issues with fund withdrawals despite completing facial recognition, submitting ID and bank statements, and providing passport information. He was frustrated as the money had not been received. We asked him for more details about his verification, winnings, game type, bonus use, and any pending withdrawal requests, but he did not respond to our follow-up messages. As a result, the complaint was closed for now because we could not continue the investigation without his cooperation.