FairSpin: 24 complaints filed in English across 2 platforms, 7 still open, disputed sums €426 · $100. Most of them are about account blocks (42%). Risk index 25.0. Texts below are the players' own words, as published on the source site; last complaint 2026-10-07.
Status unknown 16
Under review 6
Unresolved 1
Rejected 1
Sources
Trustpilot 15Casino Guru 9
Complaints by month
06
07
08
09
10
Questions and answers
How many complaints are there about FairSpin?
The English-language record holds 24 complaints from 2 platforms, 7 of them without a resolution; 16 carry no status from the platform. The latest one is dated 2026-10-07.
What do players complain about?
Mostly account blocks — 42% of cases, then withheld payouts (42%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 24 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 25.0 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 24
15.07.2026TrustpilotAccount blocks
bad scam not trustable. support is fake ai bots no chance to play in this casino again.
bad scam not trustable. support is fake ai bots no chance to play in this casino again.
01.07.2026TrustpilotWithheld payouts
In general good but a few things make it 2. Bonuses. Real cash bonuses that was before disappeared and only bonuses what
In general good but a few things make it 2. Bonuses. Real cash bonuses that was before disappeared and only bonuses what u have to put morr money in to get the bonus . And main thing very slow withdrawal process and only allows to withdraw 999 euros in 24 hours . That is the worse part comoate to al
29.06.2026TrustpilotWithheld payouts
big scam project which has few more casinos.I was registred here and vip manager from this casino (My account is verifie
big scam project which has few more casinos.I was registred here and vip manager from this casino (My account is verified ar Fairspin) contacted me about new casino which theirs company opened.I registred there and made deposit 13500 usdt, won about 54k. passed verification there, and now my account
27.06.2026TrustpilotWithheld payouts
Delays with withdrawal (ID: 681166) and misinformation from support. I am deeply disappointed with Fairspin. I am a full
Delays with withdrawal (ID: 681166) and misinformation from support. I am deeply disappointed with Fairspin. I am a fully verified user (player 417232) with completely passed KYC. My withdrawal request from June 21 (Transaction ID: 681166) for about 55,000 RUB has been stuck "In progress" for 6 days
