Borgata— player complaints: 23 in English

23 Complaints

3↑ Last 30 days

0 Unresolved

9.4035403370949d Last complaint

— Risk index · no statuses

Borgata: 23 complaints filed in English across 1 platform. Most of them are about bonus terms (26%). Texts below are the players' own words, as published on the source site; last complaint 2026-10-02.

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What players complain about

Bonus terms 26% 6

Withheld payouts 22% 5

Game fairness 22% 5

Other 17% 4

Account blocks 9% 2

Verification 4% 1

Status unknown 23

Complaints by month

Questions and answers

How many complaints are there about Borgata?

The English-language record holds 23 complaints from 1 platform; 23 carry no status from the platform. The latest one is dated 2026-10-02.

What do players complain about?

Mostly bonus terms — 26% of cases, then withheld payouts (22%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 23 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

There is no risk index here: no platform recorded a status for any of these complaints, and without a status the unresolved share cannot be known.

Complaints 23

02.10.2026 Trustpilot Bonus terms

Signed up and made my deposit and wagered my full deposit even, and it took over an hour and dealing with customer servi

Signed up and made my deposit and wagered my full deposit even, and it took over an hour and dealing with customer service to still not get my sign on bonus. They will contact me via email later, or so they say.Absolutely terrible casino.

01.10.2026 Trustpilot Game fairness

It's one of the worst casino app I've ever experienced before they have so much control of everything specially slots ga

It's one of the worst casino app I've ever experienced before they have so much control of everything specially slots games. It's really very bad business it's a shame for a big place and casino name to have application like this. Gaming control should be involved and check this casino app it's a sc

14.09.2026 Trustpilot Withheld payouts

Stole $20 from me and wouldn't refund it - it's been almost a month now. Avoid this app, avoid anything Borgata. I mad

Stole $20 from me and wouldn't refund it - it's been almost a month now. Avoid this app, avoid anything Borgata. I made two deposits of $10 each and never used them on the app.

01.07.2026 Trustpilot Game fairness

I play online all the time but I noticed when I log into my account on borgata and I start to play I’m doing ok then the

I play online all the time but I noticed when I log into my account on borgata and I start to play I’m doing ok then the payout stop and the machine repeats the same things over and over just to find out that I’m logged out so I have to go back in and log back in repeatedly is this casino just takin

21.05.2026 Trustpilot Withheld payouts

After signing up with borgata and deposited 50 dollars. I didnt know if you lived outside of New Jersey you couldnt play

After signing up with borgata and deposited 50 dollars. I didnt know if you lived outside of New Jersey you couldnt play. So I withdrawaled my money. Mind you it only took 10 seconds to deposit. And taking almost 2 months now to get it back. First phone call was I had to upload my Id. Then the next

19.05.2026 Trustpilot Account blocks

Spent a lot of money on borgata online, they flagged me for “responsible gaming” when I contact customer support to reso

Spent a lot of money on borgata online, they flagged me for “responsible gaming” when I contact customer support to resolve the issue there is NO WAY TO TALK TO THE RESPONSIBLE GAMING DEPARTMENT. They require you to tell them a day and time to call, they call when they want from unknown numbers so o

06.04.2026 Trustpilot Other

If you’re thinking about playing on Borgata Online Casino, don’t. Seriously—save your time, your money, and your sanity.

If you’re thinking about playing on Borgata Online Casino, don’t. Seriously—save your time, your money, and your sanity.There is absolutely zero incentive to stay. No meaningful freeplay, no appreciation, nothing that makes you feel valued. Other casinos at least try to keep their players—this one a

25.03.2026 Trustpilot Account blocks

So after being dissatisfied with the support I got for me losing out on a $1 daily spin winning, Borgatta has decided th

So after being dissatisfied with the support I got for me losing out on a $1 daily spin winning, Borgatta has decided that my “freedom of speech” by writing a review about so said dissatisfaction that they suspended my account indefinitely. Repercussions about my 5th amendment will not be tolerated

24.02.2026 Trustpilot Bonus terms

THEY SCAMME ME WITH THEIR EVERYDAY FREE LUNAR PICKS SOON AS I GOT IT RIGHT AND DIDNT CREDIT MY 5 spins for the app

12.02.2026 Trustpilot Bonus terms

this is by far the worst on line gambling site I have played! I play on them all daily! my code wasnt accepted the first

this is by far the worst on line gambling site I have played! I play on them all daily! my code wasnt accepted the first deposit so i was not awarded the 1000 spins! I then gave the another chance. I deposited $60 they acccepted the promotion code this time. I didn’t win anything with $160 dollars!

06.02.2026 Trustpilot Bonus terms

When you go to deposit they have a 50% match with a minimum of $10, multiple times I have applied the bonus and deposite

When you go to deposit they have a 50% match with a minimum of $10, multiple times I have applied the bonus and deposited $100 or more multiple times over months and never is honored, don’t run promotions if they aren’t going to work, customer service refused to do anything. Probably lost thousands

09.01.2026 Trustpilot Withheld payouts

Literally stole $125 from me. I never used the money! Was application error. DO NOT GAMBLE WITH THEM. HORRIFIC CUSTOME

Literally stole $125 from me. I never used the money! Was application error. DO NOT GAMBLE WITH THEM. HORRIFIC CUSTOMER SERVICE

20.12.2025 Trustpilot Verification

I have been waiting days to receive my withdrawal. I have called even used the chat and they keep telling me they need t

I have been waiting days to receive my withdrawal. I have called even used the chat and they keep telling me they need to validate it is me. I sent my drivers license then they said they wanted a picture of me with my id.I have played on many gaming sites and never had any issues. I am very disappoi

19.12.2025 Trustpilot Other

This is probably the worst payout online casino out there....3 years of playing you MIGHT win ok after thousands of doll

This is probably the worst payout online casino out there....3 years of playing you MIGHT win ok after thousands of dollars but will only be a hundred or two... stupid me realized after such a long time try to give them more chances. Save your money there are better sites out there.

02.11.2025 Trustpilot Withheld payouts

I deleted debit card and put in new oneThey keep depositing my withdraws into to deleted card

22.09.2025 Trustpilot Game fairness

I was online playing FishEmUp,20 cent game and hit a Big bonus which after 2 years of this site finally won a maxi and t

I was online playing FishEmUp,20 cent game and hit a Big bonus which after 2 years of this site finally won a maxi and two mini’s with some other numbers and when it was over , the payout gave me $3.95. Should of totaled somewhere around $1,200. Was very disappointed.

05.09.2025 Trustpilot Other

Right now watching the Eagles Cowboys game. I bet Hurts would score two TDs. He scored the second in the beginning of

Right now watching the Eagles Cowboys game. I bet Hurts would score two TDs. He scored the second in the beginning of the second quarter and now it's halftime. Still not settled. Also people must be trying to use the site, but it is so slow you can't get any bets in. It's easy to get funds out,

29.07.2025 Trustpilot Other

Booked two rooms in advance: I received one room very close to the elevator and the other room was next to people who we

Booked two rooms in advance: I received one room very close to the elevator and the other room was next to people who were smoking marijuana in their room. This was a special week for someone's birthday; very disappointing.Front desk personnel were very unfriendly and spoke in a condescending manne

23.07.2025 Trustpilot Withheld payouts

In a matter of seconds, they’ll let you deposit your money but when you find out that they only let you play in two stat

In a matter of seconds, they’ll let you deposit your money but when you find out that they only let you play in two states and you wanna withdraw your money. It takes up to 72 hours because they need to review your account that only took you one minute to set up. Ivan was my online chat person who k

21.06.2025 Trustpilot Game fairness

Plz DO NOT SUB THIS SITE...DO THE MATH IF U DO...ITS 100% FIXED....THE ODDS PROVE IT...OPPONENTS FLOP STRAIGHTS.AND FLUS

Plz DO NOT SUB THIS SITE...DO THE MATH IF U DO...ITS 100% FIXED....THE ODDS PROVE IT...OPPONENTS FLOP STRAIGHTS.AND FLUSHES FAR ABOVE THE REGULAR ODDS

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