EnergyCasino — player complaint #61880, 2021-09-15: account blocks
EnergyCasino: a player complaint filed on 2021-09-15, about account blocks, 1,500 EUR in dispute, status — rejected. Published on CasinoReviews. One of 41 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
On September 14th, 2021 I wanted to log into my enerycasino account but when I tried to log in my account was blocked. Then I checked my email inbox and there was an email from enerycasino with the message that my account had been blocked due to duplication although I only have one account with enerycasino and supposedly should have created a second one, I told enerycasino that I would like to give you that I was able to send documents to verify my personal data, but enerycasino was not interested and said that they blocked my account and confiscated my credit without any evidence that I should create a second account. I hope you can help me. Kind regards
