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Duospin Casino— player complaints: 6 in English

6 Complaints
0 Last 30 days
1 Unresolved
121.67672548847d Last complaint
14.6 Risk index
€1,500 Disputed sum

Duospin Casino: 6 complaints filed in English across 2 platforms, 1 still open, disputed sums €1,500. Most of them are about withheld payouts (50%). Risk index 14.6. Texts below are the players' own words, as published on the source site; last complaint 2026-06-12.

What players complain about

Withheld payouts 50% 3
Account blocks 17% 1
Other 17% 1
Game fairness 17% 1
Status unknown 5 Under review 1

Sources

Trustpilot 5 Casino Guru 1

Complaints by month

11
03
04
06

Questions and answers

How many complaints are there about Duospin Casino?

The English-language record holds 6 complaints from 2 platforms, 1 of them without a resolution; 5 carry no status from the platform. The latest one is dated 2026-06-12.

What do players complain about?

Mostly withheld payouts — 50% of cases, then account blocks (17%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 6 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 14.6 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 6

12.06.2026 Casino Guru Under review
Duospin Casino - Player’s account is closed, and winnings are confiscated.
The player from Italy files a complaint regarding the closure of his Duospin.com account and the confiscation of approximately €1,500. While he accepts the account closure, he contests the confiscation, claiming the casino's reasons are vague and lack evidence. He requests concrete details and an impartial review of the situation.The player from Italy files a complaint regarding the closure of his Duospin.com account and the confiscation of approximately €1,500. While he accepts the account closure, he contests the confiscation, claiming the casino's reasons are vague and lack evidence. He requests concrete details and an impartial review of the situation. Written by MichalComplaint Specialist Submitted: 12 Jun 2026 Automatic translation:
26.04.2026 Trustpilot Game fairness
I am very upset I am sending you my ID number 580518 please check i last month spent too much money in this basement But
I am very upset I am sending you my ID number 580518 please check i last month spent too much money in this basement But I did not get coins in return Makes approximately 3600 pounds If you ask, I will send the screenshot. Please my request is to refund my money as soon as possible
01.03.2026 Trustpilot Withheld payouts
I'm really upset as I just want my deposit back as they will not pay me keeps saying rejected its only 70 pound !! I dec
I'm really upset as I just want my deposit back as they will not pay me keeps saying rejected its only 70 pound !! I decided I didn't want play anymore can anyone on hear help me please!! Have they scammed me and will I never get deposit back
09.11.2025 Trustpilot Other
Scam alerttt I am asking they to close my acount but they refuse to closee it its a scam casino .Biggg scammmm
Scam alerttt I am asking they to close my acount but they refuse to closee it its a scam casino .Biggg scammmm
04.09.2025 Trustpilot Withheld payouts
SCAM CASINO TRUST ME!!!! Dont Even put a dollars in this !! Im a gambler for years and this One is the worst ive Côme ac
SCAM CASINO TRUST ME!!!! Dont Even put a dollars in this !! Im a gambler for years and this One is the worst ive Côme accros refuse to close your account after several demand they cancel your withdraw for whatever reason and the customer service is unexistant BIG ALERT SCAMMMMM!
21.05.2025 Trustpilot Withheld payouts
SCAM ALERT – Avoid this casino!I deposited 90 PLN and won 1,600 PLN. When I tried to withdraw my winnings, the casino re
SCAM ALERT – Avoid this casino!I deposited 90 PLN and won 1,600 PLN. When I tried to withdraw my winnings, the casino repeatedly declined my withdrawal request without giving a valid reason. I contacted support multiple times, but they kept coming up with vague or contradictory excuses. This feels l

How the risk index is calculated and how complaints are labelled — the method behind this section.

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