Skip to main content

Dolfwin— player complaints: 17 in English

17 Complaints
1↑ Last 30 days
0 Unresolved
12.920034922894d Last complaint
17.1 Risk index

Dolfwin: 17 complaints filed in English across 2 platforms. Most of them are about withheld payouts (35%). Risk index 17.1. Texts below are the players' own words, as published on the source site; last complaint 2026-09-28.

What players complain about

Withheld payouts 35% 6
Bonus terms 29% 5
Other 18% 3
Account blocks 12% 2
Verification 6% 1
Status unknown 16 Closed, no outcome 1

Sources

Trustpilot 16 CasinoReviews 1

Complaints by month

11
09

Questions and answers

How many complaints are there about Dolfwin?

The English-language record holds 17 complaints from 2 platforms; 16 carry no status from the platform. The latest one is dated 2026-09-28.

What do players complain about?

Mostly withheld payouts — 35% of cases, then bonus terms (29%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 17 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 17.1 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 17

28.09.2026 Trustpilot Withheld payouts
Withdrawals take far to long .. it was a good site last year .. this year the money I deposited gos through third partie
Withdrawals take far to long .. it was a good site last year .. this year the money I deposited gos through third parties . My vip manager Eric Hamilton is a liar and sneaky.. even as a vip player they treat us with contempt.. I joined a new site this week and took out over 5000€ .. while my 1000€ i
28.11.2025 Trustpilot Verification
No, it’s been almost one month and they still don’t want to approve my verification. They don’t want to withdraw my mone
No, it’s been almost one month and they still don’t want to approve my verification. They don’t want to withdraw my money because my account is not verified and it will never be verified because each time I’m trying to send the supportive documents proof of address and like they said they just rejec
18.08.2025 Trustpilot
1 is still too much! That is scam casino, they dont reply to e-mails, send like 10 and still waiting, support is rly bad
1 is still too much! That is scam casino, they dont reply to e-mails, send like 10 and still waiting, support is rly bad find better site there u cant win cant withdraw cant get help!Image that! I Ask support to close my account due i AM addicted, they want all personal details to do this, "1. Photo
20.07.2025 Trustpilot Withheld payouts
I submitted a withdrawal request from Dolfwin Casino on 14th July and have still not received my payment (9594 PLN in ca
I submitted a withdrawal request from Dolfwin Casino on 14th July and have still not received my payment (9594 PLN in ca. 2615USDC).I have sent numerous emails with no reply and have also spoke on to their Live Chat and keep getting the same response that it’s been reviewed and will be rocessed soon
17.07.2025 Trustpilot Bonus terms
I lost so much money on this site … stay away from this site .. better off putting your money on crypto.. they want 8%
I lost so much money on this site … stay away from this site .. better off putting your money on crypto.. they want 8% of your winnings .. bonus are really. Costumer service is the worsed I’ve ever came across.. I’ve asked 3 times for a self exclusion which they never did I want to complain to reg
15.07.2025 Trustpilot Other
SCAM SCAM SCAM.....never get registred on this site because you cant selfexclude. NEVER answers emails. I have sent seve
SCAM SCAM SCAM.....never get registred on this site because you cant selfexclude. NEVER answers emails. I have sent seven emails about selfexclusion and gets no answer.
01.01.2025 Trustpilot Bonus terms
I deposited 75€ euro in 5 different deposits when I won I couldn't withdraw money saying I needed to complete a/5 times
I deposited 75€ euro in 5 different deposits when I won I couldn't withdraw money saying I needed to complete a/5 times rollover of your deposits its not a bookies
12.12.2024 Trustpilot Withheld payouts
Do not trust this casino, thet do not reply back, or say they will get someone to email you and don't. Waiting for win
Do not trust this casino, thet do not reply back, or say they will get someone to email you and don't. Waiting for winnings to be put into my account and now they have denied me access and will not answer my emails
17.10.2024 Trustpilot Withheld payouts
Do not use.!!! I wish I listened to the reviews. Absolute Scam of a website. You will not be able to withdraw money. All
Do not use.!!! I wish I listened to the reviews. Absolute Scam of a website. You will not be able to withdraw money. All deposits have to be rolled x5 before you can even try to withdraw. Withdrawals will be cancelled every time with no reason provided. Fees of 8% on the Withdrawal amount. Customer
12.10.2024 Trustpilot Withheld payouts
Absolute shambles. The “offer” at the beginning is ridiculous, all bets are limited to very small stakes. Ended up makin
Absolute shambles. The “offer” at the beginning is ridiculous, all bets are limited to very small stakes. Ended up making a second deposit and successfully withdrawing a small amount. Few weeks later, deposited again and when it came to withdraw, the withdrawal was pending for 3 days, customer servi
18.09.2024 Trustpilot Other
I have tried to reach dolfwin casino for months to ban my account due to addiction via all the emails chat etc and no re
I have tried to reach dolfwin casino for months to ban my account due to addiction via all the emails chat etc and no response 10ths of chats emails etc just nothing I only want that they close my account please helppanos1406 username
23.08.2024 Trustpilot Bonus terms
Dreadful. Took up a bonus offer. Deposited 35 euro. Got lucky and won over 3000 euro. Once I had met the staggering roll
Dreadful. Took up a bonus offer. Deposited 35 euro. Got lucky and won over 3000 euro. Once I had met the staggering roll over requirements I still had 2800 euro. They then awarded 5 x 35 euro which was 175 euro and proceeds to remove the remaining winnings. Absolute thieves. Do not go near them. I h
04.08.2024 Trustpilot
This website is a scam! And they will turn you into a gambler because no way to close your account or withdraw! Do not g
This website is a scam! And they will turn you into a gambler because no way to close your account or withdraw! Do not go near! Absolute rip off! Don’t get scam! Fraud stars! Filling a case against them as I don’t think they should be allowed to exist as a betting platform!
27.05.2024 Trustpilot Other
Stay way from dolfwin guys .. these people are scammers.. big time
Stay way from dolfwin guys .. these people are scammers.. big time
14.05.2024 CasinoReviews Withheld payouts Closed, no outcome
Dolfwin - I didn't play down balance
My case is next one: I played at dolfwin casino making some bonus buys and i won 5215eur. Then i waited 8 days my withdraw just to see that my account was empty of the money. My withdraw was cancelled and played back to the casinoslots, I did not cancelled it and played any euros. I have told this to the casino but casino says “you cancelled withdraw and played money”. I have requested they many times to check my ip addresses from played sessions but they have answered nothing to this after long period for waiting. They closed my account too. I know that this thing is made by casino (Its not a single hacker, because i had money on 8 different sites with same login details and this was only one where money was gone) because playing was started exactly same bonus buys what i did, Then after those buys balance was increased from 5215 to about 5400 and then there is about 100 spins in three minutes with 100e single bet. I think main thing is to check ip addresses to prove that it wasnt me. Can you help me get those ip addresses and which device and browser was used. I think after that, casino is easy to caught lieing.
14.04.2024 Trustpilot Bonus terms
Scammers.I made my first deposit here this month and took sports bonus. My deposit was just 20 eur. I was able to bet on
Scammers.I made my first deposit here this month and took sports bonus. My deposit was just 20 eur. I was able to bet only 1 eur on football from the beginning. On other sports limits were normal. However after first day they limited all the sports to max 1 euro bet. Ok I was betting 1 eur just to f
22.09.2023 Trustpilot Bonus terms
MASSIVE WARNING!!!! THIS SITE IS A SCAM!!! DO NOT DEPOSIT HERE!!!They scam you right at start, they promote their wager
MASSIVE WARNING!!!! THIS SITE IS A SCAM!!! DO NOT DEPOSIT HERE!!!They scam you right at start, they promote their wager as 40% which is already too high but you need to also wager your own deposit so in reality it is 80% which is simply incompletable. AVOID THIS SCAMMERS!!!!!

How the risk index is calculated and how complaints are labelled — the method behind this section.

Project sponsors

Companies that keep this analytics open