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Cool Cat — player complaint #66379, 2017-06-12: withheld payouts

Cool Cat: a player complaint filed on 2017-06-12, about withheld payouts, 100 USD in dispute, status — closed, no outcome. Published on CasinoReviews. One of 11 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2017-06-12 CasinoReviews Withheld payouts Closed, no outcome

Cool Cat - This casino constantly delays my payments

After completing all wagering requirements, I submitted a withdrawal request on 09/05/2017 and it was approved on the 13/05/2017, they say it usually takes 10 days after approval for me to receive the funds, I have still not received the $100. I contacted their 'Live Support', they said they would escalate this case, they give me this excuse every time. I feel as though I am being given the run-around.

Complaint data

Case number
#66379
Filed
2017-06-12
Status
Closed, no outcome
Category
Withheld payouts
Disputed sum
100 USD
Place among complaints about Cool Cat
10 of 11 by date, newest first
Source
CasinoReviews — original ↗
Text
70 words, as published

The summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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