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Casimba — player complaint #62642, 2021-01-27: withheld payouts

Casimba: a player complaint filed on 2021-01-27, about withheld payouts, status — resolved. Published on CasinoReviews. One of 27 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2021-01-27 CasinoReviews Withheld payouts Resolved

Casimba - casino not paying my winnings

I wish to submit a complain about Casimba online casino. I played at the casino 6 weeks ago and deposited 100e and managed to won 1315e. I played my favourite slot Secrets of Atlantis with a bet of 5e. I read casino's T&C through and I have not broke any of the terms. Since then they have asked differend kind of verification documents several times. I have sent them following documents: - Passport - Utility bill - Passport and my face selfie - Bank statements for 4 different time frames Still they are not willing to pay my withdrawal so I need some help, please.

Complaint data

Case number
#62642
Filed
2021-01-27
Status
Resolved
Category
Withheld payouts
Place among complaints about Casimba
11 of 27 by date, newest first
Source
CasinoReviews — original ↗
Text
105 words, as published

All 27 English-language complaints about Casimba — as a list by date; the summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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