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Casimba — player complaint #64617, 2019-09-30: withheld payouts

Casimba: a player complaint filed on 2019-09-30, about withheld payouts, status — resolved. Published on CasinoReviews. One of 27 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2019-09-30 CasinoReviews Withheld payouts Resolved

Casimba - decline refound

Hey , 1 weeks befor my wife kid found this site and deposit 1739euro in 1 hours using my bank account , he lost all of it , and after he make an deposit of 400euro with wass with delay , so he left because he saw that money did not appear in his account anymore , secound day i see the transaction and i contact casimba and they close the account , but they close the account with 400euro inside. After that they say it's my foult because i let kid use my bank , oke thats normal to me but now they don't want to refound that 400euro from account balance , i contact them everyday from 1 weeks , they just told me to wait the emai , that happens from last sunday. It's this normal ?

Complaint data

Case number
#64617
Filed
2019-09-30
Status
Resolved
Category
Withheld payouts
Place among complaints about Casimba
22 of 27 by date, newest first
Source
CasinoReviews — original ↗
Text
140 words, as published

All 27 English-language complaints about Casimba — as a list by date; the summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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