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Captain Jack's — player complaint #62214, 2021-05-27: withheld payouts

Captain Jack's: a player complaint filed on 2021-05-27, about withheld payouts, 400 USD in dispute, status — resolved. Published on CasinoReviews. One of 8 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2021-05-27 CasinoReviews Withheld payouts Resolved

Captain Jack - withdrawal issue

I have been waiting for my withdrawal since May 9th.. Everyday they spin me into submitting documents when i have already submitted them.. They keep giving me the runaround

Complaint data

Case number
#62214
Filed
2021-05-27
Status
Resolved
Category
Withheld payouts
Disputed sum
400 USD
Place among complaints about Captain Jack's
1 of 8 by date, newest first
Source
CasinoReviews — original ↗
Text
29 words, as published

The summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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