Billionairespin Casino— player complaints: 7 in English

The player from Germany had faced ongoing difficulties in withdrawing her winnings of €3,300 since September, despite having provided all requested documents for verification. After repeatedly submitting proof of her disability pension, she felt discriminated against and unfairly treated, as the casino continued to request the same documentation without explanation, creating significant stress and frustration. Upon investigating the situation, we found that the casino required source of funds documentation covering the three months preceding the verification request, which the player struggled to provide due to the timing of her pension documents. Despite her submission of multiple financial statements and explanations, the casino maintained its position on the documentation requirements. The complaint was ultimately closed due to the player's lack of response to further inquiries, with the option to reopen it in the future.

**Update** they continue to act in bad faith and haven't returned my funds after finally closing my account 3 days after I asked for an RG closure and once again my remaining balance is a still not been returned. Don't be fooled by their cute reply. I have gold vip status and for no reason they uppe

This is fake game be careful no body play it's all fake

The player from the Czech Republic had requested a withdrawal of €18,750 two weeks ago, with two separate requests for €10,000 and €8,750. The casino had canceled both withdrawals, citing the need for account verification despite her verified status, and she had not received her funds or any return to her gaming account. After a thorough investigation, we found that the disputed withdrawals were initially canceled due to pending verification, with the funds returned to her casino balance. Subsequently, a combined withdrawal of the total amount was successfully processed and paid to her Skrill account. Based on the evidence and transaction history provided by the casino, the complaint was rejected as the funds had been paid in full.

In general a good experience until I needed to contact support. Every time I attempt live chat, the icon simply disappears and I am left wondering what to do. Just by chance I came across an email which I have used, still waiting on a response. And my question is simple.. "what country do they make

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I don't know about this site.But something weird is happening.I'm trying to withdraw a lucky but modest win...when I go to the withdrawal section,there I have only 2 methods of withdrawal....crypto and Skrill...:-/ .I made the deposit with card....I have 36 Hours,and counting , since I'm trying to m