Skip to main content

Betzest— player complaints: 16 in English

16 Complaints
0 Last 30 days
0 Unresolved
1711.6383602892d Last complaint
20.2 Risk index
€20,024 Disputed sum

Betzest: 16 complaints filed in English across 2 platforms, disputed sums €20,024. Most of them are about withheld payouts (38%). Risk index 20.2. Texts below are the players' own words, as published on the source site; last complaint 2022-02-03.

What players complain about

Withheld payouts 38% 6
Account blocks 19% 3
Other 19% 3
Bonus terms 13% 2
Verification 6% 1
Game fairness 6% 1
Status unknown 11 Rejected 3 Resolved 2

Sources

Trustpilot 11 CasinoReviews 5

Questions and answers

How many complaints are there about Betzest?

The English-language record holds 16 complaints from 2 platforms; 11 carry no status from the platform. The latest one is dated 2022-02-03.

What do players complain about?

Mostly withheld payouts — 38% of cases, then account blocks (19%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 16 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 20.2 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 16

03.02.2022 Trustpilot Game fairness
This is the biggest piece of crap, scam artist Sportsbook site in existence. I bet on Collin Morikawa at 1.77:1 as the
This is the biggest piece of crap, scam artist Sportsbook site in existence. I bet on Collin Morikawa at 1.77:1 as the top American golfer in the last golf tournament. He destroyed the other 4 American golfers, and I was supposed to make over $4k on my bet. 24 hours later, I receive an e-mail res
01.12.2021 Trustpilot
scammed my money won on second deposit no bonuses used did kyc shortly after they closed my account
scammed my money won on second deposit no bonuses used did kyc shortly after they closed my account
21.09.2021 Trustpilot Other
Not deserving of ANY star!I signed up after reading reviewing about their site.I contacted there customer service to ask
Not deserving of ANY star!I signed up after reading reviewing about their site.I contacted there customer service to ask about first deposit bonus.They currently have Offer NO bonuses. Also on the site under the Promotions Sectionn is blank non the website.With a message "We are currently working
25.08.2021 CasinoReviews Withheld payouts Rejected
BetZest - Casino is delaying the withdrawal without the reason
I provided all documents to casino and even made a verification call but casino does not pay me and does not give any information. There are no new request and on all my emails there is the same reply that they are evaluating the situation. Casino left German market and I can not even login to my account any more. I have ben waiting for a couple of months already but this is getting ridiculous. Maybe you can help me to clear up the situation.
01.07.2021 Trustpilot Withheld payouts
They are scammer and use very dirty scheme in paying you out . Regarding KYC this is just beginning and if you win big a
They are scammer and use very dirty scheme in paying you out . Regarding KYC this is just beginning and if you win big amount ; they would ask you for SOW .In regards the withdrawal limit , they will not follow their T&C . I advise you to be patient and post a complain . They delay the process in or
22.06.2021 Trustpilot Withheld payouts
Scam casino, if you win they will not pay your winnings.
Scam casino, if you win they will not pay your winnings.
21.05.2021 Trustpilot Withheld payouts
Just another fraud betting site that scam people once your deposit money u will never withdraw them as 'technical issues
Just another fraud betting site that scam people once your deposit money u will never withdraw them as 'technical issues" arrise lying thieves STAY AWAY
20.05.2021 Trustpilot
DO NOT USE THIS WEBSITE, HEAVY SCAMMERS. once you try to withdraw they tell you they have technical issues until the poi
DO NOT USE THIS WEBSITE, HEAVY SCAMMERS. once you try to withdraw they tell you they have technical issues until the point you threaten them to go public. After 2 weeks they finally paid me via much better now my funds are out and now they told me they decided to close my account LOL I have never do
29.04.2021 Trustpilot Bonus terms
SCAM casino !!! Worst casino ever !!! Today I deposited 20 euro and contacted live chat asking for bonus because the one
SCAM casino !!! Worst casino ever !!! Today I deposited 20 euro and contacted live chat asking for bonus because the one I selected didn't worked. Silvana refused to add me bonus saying minimum deposit should be 50. However I did asked for any other casino bonus but she refused to add it saying that
24.04.2021 Trustpilot Withheld payouts
dont want to withdraw my money. i leave this casino you should too! never join this casino
dont want to withdraw my money. i leave this casino you should too! never join this casino
29.03.2021 Trustpilot Verification
€5 free bonus had max. €10 withdraw. Very little limit. I got later some other no deposit, no wagering bonus. Won €30. I
€5 free bonus had max. €10 withdraw. Very little limit. I got later some other no deposit, no wagering bonus. Won €30. I tried to withdraw and i had to send bill, proof of id and proof of deposit. Later they told i need to send selfie where i keep a4 paper with betzest text and id and proof of depos
01.03.2021 Trustpilot Other
I deposited 500€, was not allowed place a bet (cuz Germans are not allowed on the site) which I did not know was not pos
I deposited 500€, was not allowed place a bet (cuz Germans are not allowed on the site) which I did not know was not possible in advance. So I wanted to leave again. Went through the tiring withdrawal process for more than a month and after getting my account verified I get my withdrawal rejected cu
06.08.2020 CasinoReviews Bonus terms Rejected
Betzest - UNjustified confiscated 3500 euro!
Hi I have been a customer for a while and didn't have any problems with playing and cashing out at betzest until this weekend they unjustified confiscated 3500 euro. The maximum bet size with a bonus is 3 euro which I totally respected. I didn't bet more then 2.5 euro. "After withdrawing a small amount. I get the email which quoted " Unless stated otherwise on the specific bonus landing pages, all Bonuses in the Casino have got a max bet restriction in place of €3 per game round" After to found out what happened I got the message " You have bet 59.5, 47.5, 32.5 on the game Lucky Leprechauns Loot with your Bonus money. " I checked my play history and indeed I did play that slot never the less I never bet more then 2.5 So I checked my game history and I found that I made 3 big bet sizes on the slot I triggered the retry freespins feature. I attached a picture to show this feature after winning the free spins have ended with a 2.5 betsize you can choose to replay the freespins. After choosing that feature your winnings start on 0 and you get 15 new free spins with the betsize of 2.5 euro. There inner gameplay shows it was a betsize of the FULL free spin amount I further explain: Picture 1 choose to replay the free spins 2. Next picture shows that I am ONLY betting 2.5 euro on the slot when I win in the first free spins and I win 59.5 euro then i click on replay the freespins ( this will set my freepins winning on 0 and replay the free spins) after replay the free spins it will give you 15 free spins with a bet size of 2.5 euro on that free spin I won a amount of 94 euro. So my TOTAL win of this free spins is 94 euro bet size 2.5 euro NOT 153.5 with a bet size of 59.5! It's a glitch in there betting history. They can check with there technical department. 3. The same situation explained in picture 3 and 4. Basically I never went over the 2.5 euro betsize as I have respect for there terms and conditions it might shows as big bet in there system but it isn't also if it shows as a high betsize in there system it shouldn't been counted as such I never choose by optics to bet that high. As reacreational casino player who play for fun how should I know I violate the terms with triggering a retrigger feature of 2.5 euro betsize? Hope this casino will check with the technical department to reconsider there choice as the support on the casino can't help me anymore. p.s I can't upload the pictures of the slot and there inner history can I do it by email?
28.07.2020 CasinoReviews Other Resolved
Betzest - still taking deposit although self excluded
hello there, I self exclude myself from this site though they are still taking my deposit. I didnt go ahead and ask deposit funds but matter is they are not following rules and banking on people have problem gambling. Please ask them to close my account and i want no association with this site
28.05.2020 CasinoReviews Withheld payouts Resolved
Betzest - wouldnt pay
Hello There, I deposited my funding through interact etransfer to this site. when I had some winnings I want to withdrawn funding. They first refused by telling my account verification is not validated. After my account fully validated they are still not paying it by telling I have to wait than notice that my withdrawn request cancelled and they provide following massage :Dear Customer, this method is unavailable for the moment. Please try make a new withdraw request tomorrow . Thank you for the understanding. Next day i try to complete withdrawn same story line, I have to wait and they still not process my withdrawn request. My account balance is still EURO490.33 I need your assistance to deal with this group. Thanks,
03.04.2020 CasinoReviews Rejected
BetZest - Closed account
Hey, I deposited betzest 100€ to get 100€ welcome bonus for casino games at 09.03.2020. I started playing with 3€ bet and I played slots. After completing wagering requirements i had 182,75€ on balance and I tried to withdraw. After sending some documents what they asked my withdrawal was processing and today I got message where they told me they will cancel my all winnings and close my account. This casino blamed me to linking with another account and i have played there once! I have done absolutely nothing wrong and now they don't answer to me anymore. I always read casino terms and conditions with carefully. I want my winnings or see all evidence against me (they have nothing).

How the risk index is calculated and how complaints are labelled — the method behind this section.

Project sponsors

Companies that keep this analytics open