BetWinner— player complaints: 156 in English

It has now been **4.5 days** since I made the deposit, and the funds are still **not credited** to my account.Support continues to respond with generic messages like “under review,” without providing any proof, transaction reference, or a clear timeline. Despite multiple follow-ups, there has been **no concrete action** and no explanation of where the funds are.At this stage, this delay is unacceptable. I am requesting immediate credit of the deposit or a clear and verifiable explanation of what happened to the funds.Id : 495978505

Betwinner Stole My Money and Blocked My AccountID: 1381591891Betwinner blocked my account and effectively stole €650 from me.All deposits were made honestly, no bonuses abused, no rules violated.Instead of paying out my balance, they suddenly blocked my account and started asking for endless documents, despite the fact that all transactions are fully traceable. This looks like a classic tactic to avoid paying players.If a company is so financially weak that it needs to block accounts just to keep €650, that says everything about its integrity. A serious and trustworthy betting company does not behave this way.I strongly warn everyone: do not trust Betwinner. If you win, you risk losing your money under a fake “security check” excuse. There are many safer and more reputable bookmakers out there.This is not customer service — this is theft.

Scam bookmaker. Avoid at all cost. All of them betwinner , 1xbet , bewinner is exactly the same and the have many other. But all is same company. I create account on betwinner I didnt even claim bonus etc. I deposit usdt and I won and when I try to withdraw deposit they suddenly as for document which I have no problem of providing. But they keep repeating same message even after i sent the document exactly the way they asked. Careful its a scam. Dont take my words. Try yourself and see for sure. Fraudulent and scam bookmaker. They have many different names but yet all is one. And they all scam since its a one company. World number one top scammers ever.

It has now been **3 days** since I made the deposit, and the funds are still **not credited** to my account.Support keeps repeating generic responses like “under review” without providing any evidence, explanation, or timeline. The money is missing, and there has been no meaningful progress despite multiple follow-ups.At this point, this is no longer a normal delay. I am requesting immediate credit of the deposit or a clear explanation of where the funds are. The continued lack of transparency is extremely concerning.Id 495978505

I made a deposit about 11 hours ago, and the funds have still not been credited to my balance.Support claims that the deposit is “visible in the system” and “pending,” but there has been no actual balance update and no clear timeframe given. The responses so far feel repetitive and delaying rather than solution-oriented.I have provided all transaction details and am simply waiting for the deposit to be properly credited or a clear explanation. I hope this gets resolved promptly, but at the moment the handling of this issue is concerning.

I have been trying to withdraw for the very first time since I joined your platform but keeps saying “Withdrawal request rejected” meanwhile the status already changed to approved and money was deducted then after about an hour and half I get the notification “You cannot withdraw funds in the amount of 27000.00 (Denied by operator. (Error code :1001 Time out exception))” I try to contact support for days but no response , Main account №1548288643

Honestly it's a fraud, cheater company, phone number fake, everything,they cheaters cheated my 1000 rupees,while I told,they tell me,i make it wrong deposit, they are number 1 bastards

Betwinner accepted a 700 TRX deposit into my account while it was closed/self-excluded.After days of delays, the account was finally reopened — but the balance is zero.There has been no refund, no credit, and no explanation for the missing funds.I have full transaction records and written communication as evidence.I am requesting either an immediate refund or the deposit to be properly credited.Until then, this raises serious concerns about fund handling and transparency.

Deposit accepted while account was blocked – no access, no refundMy Betwinner account was BLOCKED before I made a 700 TRX deposit on 2026-01-16 18:13:54 (UTC).The system still accepted the funds, but I cannot access them.Support has ignored my emails for 12+ days.This is a serious technical failure and constitutes unjust retention of funds.TxID: TXZJU3S-HPNKS-PXSQMG. All evidence available.Deposit made on 2026-01-16 18:13:54 (UTC)

Betwinner website went unresponsive. Tried to withdraw amount atleast 20 times and all rejected stating processing error. No help from customer support. Now the website is not even opening. Need to send them legal notice

They are scamming the users. They are not paying and rejecting every withdrawal.This betwinner is a scam site. People should stay away from them.

I deposited my last amount throung icashone but when i won some amount and i tried to withdraw icashone is not visible and showing that use the same method through which i deposited.. and when i am trying to withdraw from upi every time it fails. three days already gone but i am unable to withdraw.. very frustrating.. i also contacted customer support through call, chat and email but my problem still not resolved.. i tried to withdraw about 60 times but every time the refused saying that declined by operator and aome time saying that withdraw from that method which i used to deposit.Id - 540991123

My betwinnerid:1507092967i have transferred funds to the account number shown in the app and when i try to enter my transaction id in deposit it is showing invalid transaction id. I tried to contact customer care but no help till now.

Scam, they need to shutdown this platfrom , they are stealing people's money

This platform is fraud , we need to call the police on them , they are stealing money from people , be aware guys

betwinner is a scam , they stole money , dont use it , they are making errors in their disposit and withdrawal methods , they have stole money from me and fortunately i cannot sue them .

BETWINNER IS A FRAUD AND WILL STEAL YOUR MONEY!I deposited 1000 EGP and my balance grew to 1300 EGP.Every withdrawal is declined by the operator, and support gives useless copy-paste replies while ignoring me completely.I submitted all documents, yet they refuse to pay my hard-earned winnings.This is deliberate theft, and it’s been extremely stressful and frustrating.Do NOT trust BetWinner — they will take your money and ruin your experienceID: 642176191

Am having trouble withdrawing my winnings and i contracted them for several days they are saying try later for 4 months.... but the deposit option was having problems they fix it out in one day .. this is a scamm they don't allow us to withdraw

I’ve been depositing money and playing on this so-called Betwinner site for a long time, but things have become extremely suspicious lately. Since I kept losing abnormal amounts of money on slot games, I decided to have the slot certificates checked. And guess what came out? The developer, PG Soft Gaming, confirmed that the site is NOT licensed to offer their games. This is absolutely unacceptable.On top of that, the site constantly reduces odds, cancels winning bets for no reason, provides terrible live support, and offers no withdrawals, no promo points, no bonuses — nothing. They operate exactly like an unregulated, shady underground site. The site must have changed ownership, because it was never this bad before.I’ve been losing money for months with zero withdrawals and zero promotions. They take people’s money and give nothing in return. Do NOT register, it’s a complete scam. Don’t waste your money — sites like this are exactly what make people quit betting altogether.

Betwinner is taking more than a month to review a deposit I made which never went through to my gaming account but money deducted from my mobile money I wrote them they gave me a receipt number 39910 and gave me 30 days maximum but it's 39 days now and counting this is so frustrating I don't advise anyone to use betwinner they are slow in deposit and even withdrawals