BetWinner: 156 complaints filed in English across 3 platforms, 2 still open, disputed sums €6,481 · 998 BRL and 2 more currencies. Most of them are about withheld payouts (56%). Risk index 37.1. Texts below are the players' own words, as published on the source site; last complaint 2026-10-01.
Status unknown 150
Closed, no outcome 2
Resolved 1
Under review 1
Unresolved 1
Rejected 1
Sources
Trustpilot 149CasinoReviews 4Casino Guru 3
Complaints by month
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Questions and answers
How many complaints are there about BetWinner?
The English-language record holds 156 complaints from 3 platforms, 2 of them without a resolution; 150 carry no status from the platform. The latest one is dated 2026-10-01.
What do players complain about?
Mostly withheld payouts — 56% of cases, then account blocks (15%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 156 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 37.1 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 156
01.10.2026TrustpilotWithheld payouts
ID: 1089561323This is a follow up to my first review and they have refused to give me my withdrawal and have maintained
ID: 1089561323This is a follow up to my first review and they have refused to give me my withdrawal and have maintained the constant lies from Operator to Operator.I SEE THEY DO NOT CARE ABOUT NOBODY and I thought the negative reviews I see was people overreacting but it seems to be quite Valid. Jus
01.10.2026TrustpilotWithheld payouts
ID: 1089561323
ID: 1089561323This is a follow up to my first review and they have refused to give me my withdrawal and have maintained the constant lies from Operator to Operator.I SEE THEY DO NOT CARE ABOUT NOBODY and I thought the negative reviews I see was people overreacting but it seems to be quite Valid. Just Lies and Deceit, which leads to Scamming your Clients. If this is the case, I'll figure out a way for this story to go beyond this review and our emails. Because the same way you show me no consideration is the same way I would be treating you too.
29.09.2026TrustpilotWithheld payouts
ID: 1089561323 Withdrawal of Funds
ID: 1089561323... I am truly holding myself back from giving a 1 star review because of how the Platform have treated me previously, but the past 96hours have been the worse experience I have had with any platform and I would like Betwinner to please fix my Withdrawal problem, because there is alot going on with the lies and unverified information you Chat Operators have given me and Call Back agents saying different things, all the way to nothing specific been said, just a bunch of "we got you", meanwhile I have a life and can't just halt things just because you refuse to give me my withdrawal. Had I lost the deposited money, I will not send a message saying that give me back my money I lost, however now the opposite has happened, It's been over 3 days, and no one wants to attend to me and give me my withdrawal.As I have said, my experience with the Platform has been the best, I won't pretend 1 bad experience is the end of it, but I am writing the review because no one is helping me via the so - called " Customer Support Contacts" Withdrawal Date - 26/09/2026 5:58a.m [1,360,000FCFA]
22.09.2026TrustpilotAccount blocks
As long as you don't win big money...
As long as you don't win big money, they're good. Once you win big, they block your account.
21.09.2026TrustpilotAccount blocks
Betwinner Account ID: 415460403Blocked balance: 25,000 BDTMy account has been blocked and my 25,000 BDT balance is being
Betwinner Account ID: 415460403Blocked balance: 25,000 BDTMy account has been blocked and my 25,000 BDT balance is being held. I have not received a clear reason for the restriction.Please review my account and return/enable withdrawal of my legitimate remaining balance. If there is any specific vio
21.09.2026TrustpilotAccount blocks
Betwinner Account ID
Betwinner Account ID: 415460403Blocked balance: 25,000 BDTMy account has been blocked and my 25,000 BDT balance is being held. I have not received a clear reason for the restriction.Please review my account and return/enable withdrawal of my legitimate remaining balance. If there is any specific violation, please provide the exact reason and the relevant terms/policy.I have already contacted support but have not received a satisfactory solution. Please escalate Account ID 415460403 to the relevant account-review/payment team and provide a clear resolution.If this matter is not resolved, I will document my experience and submit it, together with the relevant evidence and support correspondence, to appropriate complaint/review channels.Please do not send a generic response. I need a specific explanation and a clear solution regarding my 25,000 BDT balance.
21.09.2026TrustpilotGame fairness
This is a scam company. I placed several bets on "shots" for the Benfica vs. Hearts match, and they equate those shots w
This is a scam company. I placed several bets on "shots" for the Benfica vs. Hearts match, and they equate those shots with "attempts." The "attempts" statistics provided by UEFA can include multiple shots within a single attacking sequence. Every sports results site lists 34 shots for that match, y
21.09.2026TrustpilotGame fairness
This is a scam company
This is a scam company. I placed several bets on "shots" for the Benfica vs. Hearts match, and they equate those shots with "attempts." The "attempts" statistics provided by UEFA can include multiple shots within a single attacking sequence. Every sports results site lists 34 shots for that match, yet Betwinner deceives customers by comparing the "25 attempts" figure against the total shot count. It is not worth betting with this company at all; they preach about rules but fail to follow them themselves. They conflate "attempts" with "shots" simply because it suits their interests.
17.09.2026TrustpilotWithheld payouts
I am writing on this day 16/09/2026 My…
I am writing on this day 16/09/2026 My kid brother is very sick I had to rush him to the hospital what the doctor was demanding was way too much than what I have in my account I had to go online to find gambling site to play on and try a luck fortunately I meet with betwinner and my heart chooses to play on your platform let me see if I can raise money for my kid brother hospital bill I deposited the last 30k to play casino which I eventually won a little and I was very glad then I tried to withral the money so. I can rush back to the hospital to make a deposit for my kid bro unfortunately betwinner never sent me an sms code for me to be able to withral I called the customer care and they advised it was my I’d number seems I make a mistake so they advised me to send my full id to the security department which I have done that till now I haven’t gotten any response from you the id i sent was to replace the other one so they can get me a code to withral since i can’t get a verification code on my phone please betwinner if my kid bro dies his blood will be on you people i beg you all in the name of God release my money so I can go save my kid bro life here is my id number 1805029013 help me I beg you with everything in this world at this point delay is dangerous for me
16.09.2026TrustpilotVerification
I’m unable to withdraw my winnings as…
I’m unable to withdraw my winnings as sms code for verification is not sent. They are scam cus depositing is very fast.
16.09.2026TrustpilotAccount blocks
Today 15.09.2026 I will open account in BetWinner and i deposit 500 rs now I am win 500 rs so I have total 1000 rs but t
Today 15.09.2026 I will open account in BetWinner and i deposit 500 rs now I am win 500 rs so I have total 1000 rs but they suddenly restricted my account I am not able to place a bet( bet stake are 0 , 0 why these fake website are doing these type fraud (BetWinner is fake Absolutely fake website pl
16.09.2026TrustpilotAccount blocks
Today 15.09.2026 I will open account in…
Today 15.09.2026 I will open account in BetWinner and i deposit 500 rs now I am win 500 rs so I have total 1000 rs but they suddenly restricted my account I am not able to place a bet( bet stake are 0 , 0 why these fake website are doing these type fraud (BetWinner is fake Absolutely fake website please guys do not use otherwise you guys are regret they ask all the documents like Aadhar and some other document I think these website are misuse our personal information data which the customer is provide to fake website banner it and close it Gaming I’d -1804260231
14.09.2026TrustpilotBonus terms
Do not use this website EVER
Do not use this website EVER! False advertisement for bonus systems, they don’t exist . Mathematical calculation by the system for promo points which they advertise it’s none existent and don’t fall for this. This whole thing is just made up so you guys put more money into bets. I’ve lost and deposited thousands in the past months. I have not received a single promised thing from this company. So don’t be like me guys. Don’t fall for them, play your local casinos or any European ones. Not worth it. Also things like crash and any “win games” on that section just so you know those games are all made by betwinner and there is no middle man. I think you don’t need to understand what’s going on all of those games are totally rigged, there isn’t any regulations for a licensed casino In Cyprus. All those games are rigged!
14.09.2026TrustpilotBonus terms
Do not use this website EVER! False advertisement for bonus systems, they don’t exist . Mathematical calculation by the
Do not use this website EVER! False advertisement for bonus systems, they don’t exist . Mathematical calculation by the system for promo points which they advertise it’s none existent and don’t fall for this. This whole thing is just made up so you guys put more money into bets. I’ve lost and deposi
14.09.2026TrustpilotWithheld payouts
Withdrawal scam.
Withdrawal scam.. plz saw this comment before thinking to deposit with them, your deposit will be processed in minutes just with little fortunate if you win they will keep declining your Withdrawal request so u loose money there , i made 5 Withdrawal requests with Imps and bank Withdrawal each time declined by operator they scaming you be aware of this cheap bookie.
14.09.2026TrustpilotWithheld payouts
Withdrawal scam.. plz saw this comment before thinking to deposit with them, your deposit will be processed in minutes
Withdrawal scam.. plz saw this comment before thinking to deposit with them, your deposit will be processed in minutes just with little fortunate if you win they will keep declining your Withdrawal request so u loose money there , i made 5 Withdrawal requests with Imps and bank Withdrawal each time
04.09.2026TrustpilotAccount blocks
WARNING: Betwinner is an absolute scam!Do not trust this app with your money. They just cheated me out of 158,000 TAKA!
WARNING: Betwinner is an absolute scam!Do not trust this app with your money. They just cheated me out of 158,000 TAKA! When I tried to withdraw my funds, they blocked my account and stole all my money without any valid explanation. Their customer support is completely useless and ignores all compla
04.09.2026TrustpilotAccount blocks
WARNING
WARNING: Betwinner is an absolute scam!Do not trust this app with your money. They just cheated me out of 158,000 TAKA! When I tried to withdraw my funds, they blocked my account and stole all my money without any valid explanation. Their customer support is completely useless and ignores all complaints. This platform is 100% fraudulent. Save your hard-earned money and stay away from Betwinner!
02.09.2026TrustpilotWithheld payouts
My name is Felix and betwinner account…
My name is Felix and betwinner account is 1150740553,I recent won a cumulative of $2,400 and on trying to withdraw the money,unfortunately they disenabled my account from withdrawing while the deposit section functions perfectly well.i have raised my complain through their official emails but they are now not returning any on my emails.I really regret having trusted this site for a while now and now this is their payback and basically I feel scammed.people be vigilant and be extra careful most of all do research on the history of this betting site before indulgence.
02.09.2026TrustpilotWithheld payouts
My name is Felix and betwinner account is 1150740553,I recent won a cumulative of $2,400 and on trying to withdraw the
My name is Felix and betwinner account is 1150740553,I recent won a cumulative of $2,400 and on trying to withdraw the money,unfortunately they disenabled my account from withdrawing while the deposit section functions perfectly well.i have raised my complain through their official emails but they