BETDAQ— player complaints: 11 in English

I would’ve written a 5 star review, seeing as I managed to get a decent win from the site but upon me logging in to check the progress of my withdrawal I have found out that my account has been suspended for no reason!! No withdrawal has been processed into my account - this is not a good look betda

Hi it's me wdaly still waiting after six weeks to hear from you,I have bent over backwards to try to send bank statements in order with your requests but was unable to send them by that strange app you decide to use,so I went to my bank and got three months of them I took photos and sent them off.m

0 stars if possible. Opened an account and made a few deposits. Managed to make a withdrawal even though with a slight loss. Later that evening had an email saying my account is closed. Spoke to a Vicky who was blunt to put it mildly saying we don’t have to disclose the reasons for closure. I then a

Appalling!I've been picked up for enhanced compliance checking which I am more than happy to supply them with the details of. they have already had bank statements and card statements. I have asked on six occasions to have a conversation with their KYC team and have been promised a callback by the c

You limit my deposits even though I have been a customer for ages. Still don't understand why!

This site is the absolute worst !! The app is awful consistent lagging or freezing have tried deleting and downloading makes no difference. Their odds are woeful always a few points higher than other exchanges and forget about liquidity in anything other than high profile stuff. Not to mention thei

Won't let me withdraw my money. They said email new debit card photo to them so they can delete my old cards in account .i did this and deposited with new card like they said and they haven't deleted old cards as promised multiple times so they worn let me withdraw, 48 hours after saying they would.

Moved house and changed my address. Next thing I know I'm suspended. Contacts customer services who tell me I "self-excluded" for six months. Nope, I did not. Contacted six months later to be told the account and data were deleted at my request? All I would say is, don't leave any winnings there!

Would give 0 stars if I could, but have to give 1 star by default. Vicky on the live chat line was more interested in closing off the live chat as they had a lot of other queries to deal with, rather than addressing my query. I spent over half an hour trying to get sense out of her, but all she coul

Betdaq still VERY slow reopening inplay football markets and now my connection via the app keeps dropping out repeatedly every few minutes....but can guarantee they'll say there are no connection issues

Hi The pogg I am taking great lengths to avoid gambling but from time to time I relapsed this time and to be fair with the casino I contact them and I ask them if I can deposit and they say yes to me. To my surprised they are part of the Ladbrokes I’ve asked them. I ask them before I deposit. I self excluded my self permanently in 2010 and it is very hard to keep track for me as I am trying my best to self exclude I was cleaned for already 10 month but I relapse and I ask them if it was okay before I deposit I tried to explained but the guy told me that everything is fine and just deposit . They did not care I recognise I am addict but if I call them before I deposit and I ask them and they are telling me to deposit instead of stopping me from gambling. The self exclusion with Ladbroked that I ve got is permanent according to their records that means that still valid until now. Could you please help me the pogg ?