Metal— player complaints: 21 in English

21 Complaints

0 Last 30 days

0 Unresolved

61.684615269456d Last complaint

— Risk index · no statuses

Metal: 21 complaints filed in English across 1 platform. Most of them are about withheld payouts (57%). Texts below are the players' own words, as published on the source site; last complaint 2026-08-10.

Metal in NeBlask: demand, licences, Trust Score →

What players complain about

Withheld payouts 57% 12

Game fairness 19% 4

Verification 5% 1

Account blocks 5% 1

Other 5% 1

Licence 5% 1

Bonus terms 5% 1

Status unknown 21

Complaints by month

Questions and answers

How many complaints are there about Metal?

The English-language record holds 21 complaints from 1 platform; 21 carry no status from the platform. The latest one is dated 2026-08-10.

What do players complain about?

Mostly withheld payouts — 57% of cases, then game fairness (19%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 21 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

There is no risk index here: no platform recorded a status for any of these complaints, and without a status the unresolved share cannot be known.

Complaints 21

10.08.2026 Trustpilot Game fairness

Bunch of thieving pr1cks, website is manky as hell, never works properly, ai chatbot is joke, the worse I have ever had

Bunch of thieving pr1cks, website is manky as hell, never works properly, ai chatbot is joke, the worse I have ever had the misfortune to use. Bonuses are all heavily rigged, rtp is a lie, probably about 25% in reality. Do not use this site, they will only rip you off.

27.11.2025 Trustpilot Account blocks

I managed to deposit 300 SEK but after that a message notified me that I have to register myself as a new user. But the

I managed to deposit 300 SEK but after that a message notified me that I have to register myself as a new user. But there is no possibility to do that. So they took my deposit and now I can't access the casino. No one is answering my numerous email where I have provided a screenshot of the deposit.

03.07.2025 Trustpilot Game fairness

NEVER PAY NOTHING NO FREE SPINS SCRIPTED EVERY 5000 SPINS 1 FREE SPINS OF 0X, 500 TIMES PLAYED 0 WITHDRAW WORST CASINO E

NEVER PAY NOTHING NO FREE SPINS SCRIPTED EVERY 5000 SPINS 1 FREE SPINS OF 0X, 500 TIMES PLAYED 0 WITHDRAW WORST CASINO EVER, THEY PAY REVIEWS MUST GO TO THE JAIL, U PLAY 20$ WITH 0,20 AND 0,10$ BET? 180 SPINS 10 CONEXIONS 2$ PAY NO RTP NOTHING ALL TIME THESAME I HAVE BEEN PLAYING SINCE 2 3 YEARS AGO

25.04.2025 Trustpilot Other

There's a reason nearly 90 percent of the reviews are negative. Don't fall for this.

29.12.2024 Trustpilot Verification

Worse casino I’ve ever played along with sister sites, mega casino, Miami jackpots, slot stars, play Ojo etc. stay away

Worse casino I’ve ever played along with sister sites, mega casino, Miami jackpots, slot stars, play Ojo etc. stay away or be prepared to lose your money, documents go to be verified and it never completes. It needs to be shut down its total scam

01.08.2024 Trustpilot Withheld payouts

Terrible. The contact with the casino itself is the worst. Live chat can say things like "respondtime 3min" and you'll g

Terrible. The contact with the casino itself is the worst. Live chat can say things like "respondtime 3min" and you'll get your answer the next day and ofc the answer is something very nonhelping so you will have to wait again. In the end they just keep the money becouse you get tierd of fighting.

18.01.2024 Trustpilot Licence

Found this website on a landing page for Swedish casino offers, among great betting sites. I did a deposit of 10 euro b

Found this website on a landing page for Swedish casino offers, among great betting sites. I did a deposit of 10 euro but its impossible to login to its Website with bank id, site is just loading and rebooting as a loop. Nothing changed in three weeks and they lost their license since it expired D

05.12.2023 Trustpilot Withheld payouts

My 3000€ withdraw hs been pending for over 24 hours now. This casino claims it will take ”couple hours” no one is answer

My 3000€ withdraw hs been pending for over 24 hours now. This casino claims it will take ”couple hours” no one is answering me via email or in ”live”chat. I have sent several emails no response. Im starting to get worried.

30.10.2023 Trustpilot Game fairness

I have deposited quite a few times at this casino.. can never even get a bonus... let alone a win to cash out - will not

I have deposited quite a few times at this casino.. can never even get a bonus... let alone a win to cash out - will not be playing again here.

24.05.2023 Trustpilot Withheld payouts

I signed up, had the bonus but won over all, I cashed out the max and waited for it to be put in my account, also had 2k

I signed up, had the bonus but won over all, I cashed out the max and waited for it to be put in my account, also had 2k left on the site waiting to rake out, had an email saying "sorry to do this" but ain't giving me any of my winnings which total 7k. Gutted as slots I play for enjoyment now it's r

26.04.2023 Trustpilot Bonus terms

I deposited raw money, and suddenly it just disappeared. And they answered several days later to me, that my bonus have

I deposited raw money, and suddenly it just disappeared. And they answered several days later to me, that my bonus have expired so the money is gone. Nothing you can do about it. And I deposited again (stupid me) and casino logged me out for some reason. When I logged in, half of my money was gone.L

10.04.2023 Trustpilot Withheld payouts

Make sure you check when signing up if the site is ran by skill on net. Criminal is an understatement. They will use eve

Make sure you check when signing up if the site is ran by skill on net. Criminal is an understatement. They will use every tool at their disposal to avoid paying out. I was on metal casino. Just one of their hundreds of copy and paste sites. Had a big amount to withdraw. Sent them every document I a

22.02.2023 Trustpilot Withheld payouts

Won money want to withdraw but wont let me uploaded document but still waiting for reply emailed them several times but

Won money want to withdraw but wont let me uploaded document but still waiting for reply emailed them several times but no answear but it still lets me to make a deposit stay away from this site it has no live chat like it says it does LIE and it says fast service LIE it defo does not stay away it s

10.01.2023 Trustpilot Withheld payouts

Still no money returned from my balance there even have rock stars promoting it discusting.

08.01.2023 Trustpilot Withheld payouts

This company is rogue reported to various licensing company's. Wants shutting down don't pay u your winnings but happy t

This company is rogue reported to various licensing company's. Wants shutting down don't pay u your winnings but happy to take money constantly. Got so much proff for no reason to with hold money. Gaming commissioner needs to intervene and sue them for dodgy online casino. It discusting there think

28.06.2022 Trustpilot Withheld payouts

I have waited for 5 weeks for my winnings and they are still pending. They have had all the I D they wanted from me and

I have waited for 5 weeks for my winnings and they are still pending. They have had all the I D they wanted from me and still havent released my winnings. Cant even get hold of anyone on so called live chat.

31.05.2022 Trustpilot Withheld payouts

Avoid this site . I'm waiting for a answer on live chat for 48 hours . No one is replying . I have withdrawn some money

Avoid this site . I'm waiting for a answer on live chat for 48 hours . No one is replying . I have withdrawn some money end is pending for more than 24 hours, end they are saying that is processing within 11 hours .so please if u value your money don't go near this site.Update on my review .I have w

20.05.2022 Trustpilot Withheld payouts

I deposited 500 EUR almost a week ago but I cannot play and cannot withdraw my money. Whenever I try to open a game I ge

I deposited 500 EUR almost a week ago but I cannot play and cannot withdraw my money. Whenever I try to open a game I get a message saying to contact customer serivce. I have contacted them via chat and email several times over the past week with no answer.I have also contacted their head company, S

19.05.2022 Trustpilot Withheld payouts

Stay well away.Cannot withdraw my money and customer service is non existent. Withdrawal has been pending for ten days.

Stay well away.Cannot withdraw my money and customer service is non existent. Withdrawal has been pending for ten days. Shocking.

09.05.2022 Trustpilot Withheld payouts

AVOID THIS COMPANY AT ALL COSTS!! REQUESTED MY WITHDRAWAL OVER A MONTH AGO AND STILL AWAITING WITHDRAWAL PROCESS. INCOMP

AVOID THIS COMPANY AT ALL COSTS!! REQUESTED MY WITHDRAWAL OVER A MONTH AGO AND STILL AWAITING WITHDRAWAL PROCESS. INCOMPETENT CUSTOMER SERVICE AVERAGE ONE WEEK BETWEEN REPLIES AND MOST REPLIES ARE GENERIC. AVOID AT ALL COSTS!!

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How the risk index is calculated and how complaints are labelled — the method behind this section.