BetAndYou: 5 complaints filed in English across 1 platform, 2 still open. Most of them are about account blocks (60%). Risk index 25.0. Texts below are the players' own words, as published on the source site; last complaint 2026-09-08.
Rejected 2
Under review 1
Unresolved 1
Status unknown 1
Complaints by month
07
09
Questions and answers
How many complaints are there about BetAndYou?
The English-language record holds 5 complaints from 1 platform, 2 of them without a resolution; 1 carry no status from the platform. The latest one is dated 2026-09-08.
What do players complain about?
Mostly account blocks — 60% of cases, then verification (20%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 5 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 25.0 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 5
08.09.2026Casino GuruVerificationUnresolved
Player faces verification delays for withdrawal.
Player faces verification delays for withdrawal. [Withdrawal] — unresolved
08.09.2026Casino GuruAccount blocksUnder review
Player’s account should be closed due to self-exclusion.
Player’s account should be closed due to self-exclusion. [Account] — waiting
08.09.2026Casino GuruAccount blocksRejected
Player's account has been closed due to violation.
Player's account has been closed due to violation. [Account] — rejected
08.09.2026Casino GuruOtherRejected
Player is unable to set deposit limits.
Player is unable to set deposit limits. [Deposit] — insuff_evidence
21.07.2026Casino GuruAccount blocks
BETANDYOU Casino - Player's account has been closed due to violation.
The player from Sweden had opened a fourth account on Betandyou, violating their policy, and had lost over 53,000 Swedish kr after previously losing 90,000 kr on earlier accounts. He admitted to being addicted and suicidal, seeking a refund of the lost money, which he believed could help him recover. We reviewed the case and found that the gambling activity and losses on the additional account had ended before the earliest documented message about his gambling problem. We also considered his argument about multi-account controls, but since he had knowingly created the account after being told multiple accounts were prohibited, no reimbursement was awarded and the complaint was rejected.
