Bet2U: 24 complaints filed in English across 4 platforms, 4 still open, disputed sums €426 · $3,519. Most of them are about withheld payouts (79%). Risk index 52.9. Texts below are the players' own words, as published on the source site; last complaint 2026-09-08.
Status unknown 13
Closed, no outcome 5
Unresolved 4
Resolved 2
Sources
Trustpilot 13LCB.org 5Casino Guru 4CasinoReviews 2
Questions and answers
How many complaints are there about Bet2U?
The English-language record holds 24 complaints from 4 platforms, 4 of them without a resolution; 13 carry no status from the platform. The latest one is dated 2026-09-08.
Does Bet2U resolve complaints?
Of 11 complaints where the platform recorded a status, 18% were resolved, 36% remain open and 0% were rejected as groundless, 45% were closed without an outcome. Withheld payouts account for 82% of them.
What do players complain about?
Mostly withheld payouts — 79% of cases, then verification (13%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 24 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 52.9 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 24
08.09.2026Casino GuruWithheld payoutsUnresolved
Player’s withdrawal is overdue.
Player’s withdrawal is overdue. [Withdrawal] — no_react_reg_bad
08.09.2026Casino GuruWithheld payoutsUnresolved
Player's withdrawal request has been delayed.
Player's withdrawal request has been delayed. [Withdrawal] — no_react_reg_bad
08.09.2026Casino GuruAccount blocksUnresolved
Player's account is closed without notice.
Player's account is closed without notice. [Account] — no_react_reg_bad
08.09.2026Casino GuruWithheld payoutsUnresolved
Player's approved withdrawal is delayed.
Player's approved withdrawal is delayed. [Withdrawal] — no_react_reg_bad
02.11.2024TrustpilotWithheld payouts
Scammers fraudulent they are only encouraging deposit and they don't pay you withdrawal, I have deposited by usdt which
Scammers fraudulent they are only encouraging deposit and they don't pay you withdrawal, I have deposited by usdt which is instant but after withdrawal only 50$ they are unable to pay.
22.09.2024TrustpilotWithheld payouts
I have requested a withdrawal via Skrill on 27/08/2024.Since then it is almost one month and I haven't been paid.Accordi
I have requested a withdrawal via Skrill on 27/08/2024.Since then it is almost one month and I haven't been paid.According to their own information Skrill withdrawals are supposedly processed within 1 hour.I also cannot cancel the withdrawal so I can at least play with the money which obviously I wi
10.09.2024TrustpilotWithheld payouts
When do you want to give me my money back?I've been trying to withdraw for over 2 months!And you keep writing the same s
When do you want to give me my money back?I've been trying to withdraw for over 2 months!And you keep writing the same story and nothing happens, you don't do anything!Are you going to steal my money like thieves?
04.09.2024TrustpilotVerification
SCAMMERS !!! DO NOT DEPOSIT, you will NEVER have your win ! i deposited did few bets , sent documents for verification ,
SCAMMERS !!! DO NOT DEPOSIT, you will NEVER have your win ! i deposited did few bets , sent documents for verification , already 1 week passed and still no verification and still no money , verification in pending and withdrawal as well. Support every single time send canned message that documents s
20.06.2024TrustpilotWithheld payouts
This company is a disgrace. They have taken €150 of my money and will not return it to me without any explaination or he
This company is a disgrace. They have taken €150 of my money and will not return it to me without any explaination or help. They are refusing to have a manager deal with my query, then agent is blocking my queries, my balance is showing zero and they will not confirm there details with the betting r
30.05.2024TrustpilotWithheld payouts
They do not pay you. My request was at 10 of February and three months later they didn't pay a penny. If you have any pr
They do not pay you. My request was at 10 of February and three months later they didn't pay a penny. If you have any profit unfortunately you lost it from them..
14.04.2024TrustpilotWithheld payouts
They don't pay the winnings, they make up excuses not to pay and have the money replayed. shame on the casino partners.
They don't pay the winnings, they make up excuses not to pay and have the money replayed. shame on the casino partners. We need to report the page otherwise many others will be scammed
01.04.2024LCB.orgWithheld payoutsClosed, no outcome
CLOSED: [Due to inactivity of submitter]: bet2u
I won €2181 and submitted a withdrawal request 17 days ago and until now I have not received my profits from this company.
11.03.2024TrustpilotWithheld payouts
bet2u is bankruptcy!don't waste your money on this trap.the owner is ignored. they don't answer and they don't pay custo
bet2u is bankruptcy!don't waste your money on this trap.the owner is ignored. they don't answer and they don't pay customers.B2 Game Services B.V. reserves all this siteshave bankruptcy.
17.02.2024TrustpilotBonus terms
I keep getting messages that my account is credited with a free bet of 10 or 25 dollars but when I log in, no such bonus
I keep getting messages that my account is credited with a free bet of 10 or 25 dollars but when I log in, no such bonus is credited. Waste of time
12.12.2023LCB.orgVerificationClosed, no outcome
CLOSED: [Due to inactivity of submitter]: Bet2u not getting my account verified
hi, i have same problem with them, 3 weeks are not getting my account verified and can not withdraw money, how can i solve this problem with them?
07.12.2023TrustpilotWithheld payouts
I have an account with Bet2U (id 1678949707).I have already completed the entire verification process on the website, se
I have an account with Bet2U (id 1678949707).I have already completed the entire verification process on the website, sent all the documents, my account was verified, and I also carried out additional verification via Skype.I'm waiting for my withdrawal to be processed.The rules and live chat said i
19.11.2023TrustpilotVerification
I made deposit tryed to verify account made 1 bet they returned it for me and now they not verify my account and support
I made deposit tryed to verify account made 1 bet they returned it for me and now they not verify my account and support not reply anything.
17.11.2023TrustpilotWithheld payouts
This are absolute scammers and they act without any shame. Who still allows those kind of thieves to still operate? I as
This are absolute scammers and they act without any shame. Who still allows those kind of thieves to still operate? I asked for withdrawal since March and they always say ''Withdrawal is still processing''. My account was verified a long time ago. DON'T PUT ANY MONEY INTO THIS WEBSITE!! TOTAL SCAM!!
24.10.2023TrustpilotWithheld payouts
Same issue as everyone else, I am owed 1k since October 2022, passed all verifications, now they say they have paid it t
Same issue as everyone else, I am owed 1k since October 2022, passed all verifications, now they say they have paid it to my bank account which didn't arrive, no shock there, I have used many sportsbooks in my life and bet2u are the only single one who have never paid out, please everyone stay away
14.08.2023CasinoReviewsWithheld payoutsClosed, no outcome
Bet2U - complaint my $3500
I have $3519 balance which is my deposit and i did not won in this site.
I have screenshot of my deposits and withdrawals, my deposits are $5260 and my paid withdrawal is $1500.
My deposit was rolled over many times.They won't process any of my ithdrawal requests.I passed all the verification process successfully.
I tried to talk with email and chat support but When i chat with support they say i've submited your request to relevant department and won't say why they don't pay my withdrawal request.
My username is my email: [EDIT]
Max withdrawal via crypto is $500 and should be paid less than 12 hours according their rules.
If you want any other information please tell me.