Bet M: 5 complaints filed in English across 1 platform. Most of them are about game fairness (40%). Texts below are the players' own words, as published on the source site; last complaint 2026-10-04.
The English-language record holds 5 complaints from 1 platform; 5 carry no status from the platform. The latest one is dated 2026-10-04.
What do players complain about?
Mostly game fairness — 40% of cases, then account blocks (20%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 5 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
There is no risk index here: no platform recorded a status for any of these complaints, and without a status the unresolved share cannot be known.
Complaints 5
04.10.2026TrustpilotBonus terms
Opted in promotion spent over £260 then the free 50 spins shows as claimed in history, contacted support they did not kn
Opted in promotion spent over £260 then the free 50 spins shows as claimed in history, contacted support they did not know why and was useless. No 50 spins given and no support given. One agent even said “comfy” with my deposits. With the 260 deposited and given “15” spins as gesture of good will. I
03.10.2026TrustpilotGame fairness
You don’t have Face ID.Logging is is a nuisance and takes too longYour promotions are rubbishYour roulette is verging in
You don’t have Face ID.Logging is is a nuisance and takes too longYour promotions are rubbishYour roulette is verging in criminal in terms of winnings and it definitely is not run by RNG’sYour app is full of bugs, freezing etc. Overall, you are one of the worst online gambling apps. Recommendation:
03.10.2026TrustpilotAccount blocks
You message me again saying I can play 10 mins and a few 100's later im again timed out
You message me again saying I can play 10 mins and a few 100's later im again timed out
03.10.2026TrustpilotVerification
I'm sorry I don't have the time or patience let alone tolerance for stupidity or stupid people. BetMGM wants me to uploa
I'm sorry I don't have the time or patience let alone tolerance for stupidity or stupid people. BetMGM wants me to upload verification documents for a bank card that I barely use and the card is completely blank as a new security feature. And to top it off I can't even log in to my account any more.
02.10.2026TrustpilotGame fairness
£280 deposits and only 3 bonus’. That’s a lot less than all other websites.
£280 deposits and only 3 bonus’. That’s a lot less than all other websites.
