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Bananzia Casino — player complaint #14931, 2026-07-14: withheld payouts

Bananzia Casino: a player complaint filed on 2026-07-14, about withheld payouts, 500 EUR in dispute, status — closed, no outcome. Published on Casino Guru. One of 12 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2026-07-14 Casino Guru Withheld payouts Closed, no outcome

Bananzia Casino - Player's withdrawal has been delayed.

The player from Greece had faced issues withdrawing money from the casino, as his withdrawal request had been rejected for two weeks due to account identification problems. He also noted the lack of response from live support and emails regarding the necessary documents, along with the absence of a licensing body on the casino's page. The complaint was closed due to the player's failure to respond to inquiries and provide requested information for further investigation. No resolution was provided at that time because of the lack of communication. The player could reopen the complaint in the future if he chose to resume contact.

Complaint data

Case number
#14931
Filed
2026-07-14
Status
Closed, no outcome
Category
Withheld payouts
Disputed sum
500 EUR
Place among complaints about Bananzia Casino
12 of 12 by date, newest first
Source
Casino Guru — original ↗
Text
103 words, as published

The summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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