888 — player complaint #26107, 2026-09-23: verification
888: a player complaint filed on 2026-09-23, about verification. Published on Trustpilot. One of 187 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
After having to jump through hoops and be made to wait over a week for my £5000 win earlier this year due to I'd and bank statements being needed.... THAT WERE ALL SUPPLIED AND MY ACCOUNT IS 100% VERIFIED..... Now you are withholding £170 and requesting my photo I'd and bank statements again only a few months later....????? WTF... Be very careful with this site as it's just a headache! Very disappointed as a member indeed and I am no now no longer allowed the 10 free spins that apparently every member gets each month? Obviously not every member!