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888 — player complaint #20384, 2026-09-01: withheld payouts

888: a player complaint filed on 2026-09-01, about withheld payouts. Published on Trustpilot. One of 187 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2026-09-01 Trustpilot Withheld payouts

"I deposited €230 cash (no bonus used)

"I deposited €230 cash (no bonus used). I won and my current balance is €301.87. My passport has been uploaded and approved by the system. However, the withdrawal button on both mobile and desktop is completely frozen and does not respond. Casino customer support is completely unresponsive via Live Chat, emails, and phone. I demand my cash balance of €301.87 to be paid out immediately."

Complaint data

Case number
#20384
Filed
2026-09-01
Status
Status unknown
Category
Withheld payouts
Place among complaints about 888
39 of 187 by date, newest first
Source
Trustpilot — original ↗
Text
65 words, as published

All 187 English-language complaints about 888 — as a list by date; the summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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