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888 — player complaint #16792, 2026-08-18: withheld payouts

888: a player complaint filed on 2026-08-18, about withheld payouts. Published on Trustpilot. One of 187 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2026-08-18 Trustpilot Withheld payouts

Don't pay out and are going bankrupt.

Went to withdraw winnings was told verification was needed sent over the documents and identification asked was told 72 hours max it's now 16 days on I have screenshots of the chat and one of them on purpose disconnecting when I asked a serious question.My question is what's taking so long and what are they doing with my documents they asked for.Rumour from a couple of staff that used to work there is they are going bankrupt and can't afford payouts.

Complaint data

Case number
#16792
Filed
2026-08-18
Status
Status unknown
Category
Withheld payouts
Place among complaints about 888
60 of 187 by date, newest first
Source
Trustpilot — original ↗
Text
81 words, as published

All 187 English-language complaints about 888 — as a list by date; the summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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