6Black: 6 complaints filed in English across 1 platform, disputed sums €7,764 · £440. Most of them are about other (50%). Risk index 19.3. Texts below are the players' own words, as published on the source site; last complaint 2020-05-18.
What players complain about
Other50%3
Withheld payouts33%2
Licence17%1
Closed, no outcome 4
Rejected 2
Questions and answers
How many complaints are there about 6Black?
The English-language record holds 6 complaints from 1 platform. The latest one is dated 2020-05-18.
What do players complain about?
Mostly other — 50% of cases, then withheld payouts (33%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 6 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 19.3 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 6
18.05.2020CasinoReviewsOtherRejected
6Black - Uk player
It is illegal for this site to accept UK players. I shouldn't have been able to play on this website and I unknowingly paid money to gamble on a site where I can't win! I request a refund of all my deposits and this casino should be blacklisted.
07.01.2020CasinoReviewsOtherClosed, no outcome
6Black - Time out delay tactic
I have a gambling problem for some time now .never really won much .played this casino at the point i won over 2000 euro this past thursday i withdrew and asked via chat for a 7 day cool off so i would not be tempted to reverse the withdrawal .a simple time out was refused i was asked to send an email asking for one which i did.in the meantime i reversed and played to the point i was at 3200 today .i went back on chat today asked why im still waiting for time out i was told it would now be next week. Over 5 days is a stall tactic and it worked as i lost the lot this is my fault i know as i have a problem .they are not acting with due dilligence regarding responsible gambling.this why im complaining and feel should honor some of the winnings .thankyou
[EDIT]
14.09.2018CasinoReviewsWithheld payoutsRejected
6Black - Non payment of winnings
I have won €2763.61 and had the withdrawal in approve for 6 days now and still not received the funds. My account has been verified and the casino just keep saying i will receive the payment soon and giving vague answers. I am a UK player and recently learnt this casino does not have a UK licence. I have therefore requested via my bank that they treat this as fraud and retrieve my deposits which I made via a debit card on the website. I have informed the casino of my course of action and they still won’t give me a date I will receive the winning funds.
06.07.2018CasinoReviewsWithheld payoutsClosed, no outcome
6Black - Refusal of withdrawal of winnings
Following a request for a withdrawal, I have received notification from the finance team at 6Black that due to some of my individual game stakes being greater than 30% of the deposit I made before I started winning, the entire amount has been removed from my account. I have deposited several hundred pounds with 6Black over the last few months, however my last deposit was £75. This was converted into Euros (approximately €83) I played a number of games with a stake of €50 (when my balance had increased as a result of winning)
03.01.2018CasinoReviewsLicenceClosed, no outcome
6Black - Operating without a UKGC License
Hi there,
In December 2017, I was able to deposit 130 GB pounds between Ridika and 6 Black Casino. However, I started getting suspicious when I tried to log on to certain games and a message came up saying " players in your jurisdiction are prohibited from playing".
Being a bit worried I immediately checked the licensing and indeed these companies did not have a UKGC license! I could have kicked myself! This is never a problem any longer as you are immediately blocked by your IP address from companies which don't have a UKGC license.
They have more games than any casino I have ever seen and honestly I'm sure these games are pirated.
However beyind this I have deposited 130 pounds which I had. I chance of seeing again.
This company is owned by The Game Tech Group and the transactions show on my bank statement as Ubiquin.
I am submitting this email to make others aware to avoid this company like the plague. They do not answer emails.
Hope you may be able to help me and others.
I am not sure of the route to take to pursue getting my money back.
Kindest regards,
[EDIT]
30.10.2017CasinoReviewsOtherClosed, no outcome
6Black - Failure to self exclude me
I have a gambling problem and sadly just as I was getting sorted along came the above casinos. I have lodged complaints with all of them because i believe they are one of the same.
I complained firstly to Parklane and was contacted by Napoli Casino, which seems odd, I have recovered money from them but I had to sign a contract stating I would not convey what they have done to anyone, I am still waiting for the funds to reach my account, which they advise will be in 5 days. Having to sign a contract of this nature raised my suspicions. I went on to find 6Black and was surprised at how similar the design of the site was and indeed the Live help, which was not brilliant. I had asked them to Self Exclude me, which I find interesting was not easy to do on the site, as with Parklane. I then decided to contact Parklane again to ask if 6Black was a sister site as I would like to be Self Excluded from any other sites they owned. I was assured they had not connection with 6Black.
Interestingly, in they must be sharing my email because I have been getting emails advising of new casinos, lo and behold I then signed up to Timessquare Casino. Again the play was unfair and I have lost even more money.
I am appalled this kind of thing is allowed to be happening. Any person trying to control a Gambling issue should not be allowed to sign up for what appears to me to be the same company or companies.
I have read your reviews with interest, wish i had read them before. I am desperately trying to rid myself of the gambling beast and tend to sign up and ask for a Self Exclusion. but the sites looked very attractive and lots of flashing busy lights, a gamblers worst nightmare.
I know I am to blame for even signing up but I do find it very upsetting they can have virtually the same sites and not be in each others pockets. These people need to be STOPPED before more people are affected by them. I am in the process of getting help now but I feel I should get compensation for the money I have spent in these casinos, if they are of the same.
I have written to 6Black who said they would be in touch, I have written to them again today asking why I had not heard from them. The same issue with all, you have to contact them to Self Exclude and they take a while to do this. I have expressed my dissatisfaction at this as it cost me even more money when I went back to 6Black to check and they had not excluded me, so went on to spend another £300+, I have also written today to Timessquare to be Self Excluded but as of yet I have heard nothing back.
this is all so wrong and I hope you can help
many thanks, I would rather not write this in a forum as no one in my family or friends know I have this issue. It has cost me alot of money and maybe being ripped off by unscrupulous casinos is what I need to stop me permanently.
kind regards [EDIT]