24CasinoBet: 8 complaints filed in English across 2 platforms, 5 still open, disputed sums £5,000. Most of them are about withheld payouts (75%). Risk index 79.8. Texts below are the players' own words, as published on the source site; last complaint 2026-08-22.
What players complain about
Withheld payouts75%6
Account blocks13%1
Other13%1
Unresolved 5
Closed, no outcome 2
Rejected 1
Sources
Casino Guru 5CasinoReviews 3
Questions and answers
How many complaints are there about 24CasinoBet?
The English-language record holds 8 complaints from 2 platforms, 5 of them without a resolution. The latest one is dated 2026-08-22.
What do players complain about?
Mostly withheld payouts — 75% of cases, then account blocks (13%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 8 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 79.8 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 8
22.08.2026Casino GuruAccount blocksUnresolved
Player’s account closure request is ignored.
Player’s account closure request is ignored. [Account] — no_react_reg_bad
22.08.2026Casino GuruWithheld payoutsUnresolved
Player struggles with delayed withdrawal.
Player struggles with delayed withdrawal. [Withdrawal] — no_react_reg_bad
22.08.2026Casino GuruWithheld payoutsUnresolved
Delayed Withdrawal and Unhelpful Customer Service.
Delayed Withdrawal and Unhelpful Customer Service. [Withdrawal] — no_react_reg_bad
22.08.2026Casino GuruWithheld payoutsUnresolved
Player’s £600 withdrawal is delayed 94 days.
Player’s £600 withdrawal is delayed 94 days. [Withdrawal] — no_react_reg_bad
04.08.2026Casino GuruWithheld payoutsUnresolved
24CasinoBet - Player’s £600 withdrawal is delayed 94 days.
The player from the United Kingdom faced a 94-day delay on a £600 withdrawal from 24CasinoBet, despite being fully verified and having previous withdrawals processed without issues. He cited a breach of the casino's own 72-hour processing Terms & Conditions and reported contradictory responses from Customer Support, which had not resolved his issue. He said the last withdrawal had taken no longer than 21 business days and the same withdrawal method had been used again. We closed the complaint as unresolved because the casino followed a No Reaction Policy and ignored our repeated attempts to mediate.
15.06.2023CasinoReviewsOtherRejected
24Casino.Bet - Account meant to be closed
I emailed these people on 30th march to close down my account and i was able to deposit over 500 pounds even though im signed up with gamcare and gamstop.and feel if i emailed asking for the account to be closed the because i had a trigger with gambling i wouldnt have been able to deposit any monies as the account was requested back in march to be closed immediately
11.10.2022CasinoReviewsWithheld payoutsClosed, no outcome
24Casino.Bet - Don't pay
Hi after for 2 months the cazino bet didnt pay me ..also they said to me lies that they will be processed the payment faster...the deposit was 100€ the withdrawal 170€
31.05.2022CasinoReviewsWithheld payoutsClosed, no outcome
24Casino.Bet - non-payment
I’ve played within the terms and conditions , and have won £4400 I have spent a lot of money with this casino , I placed my withdrawal on the 14th March , I had an email to confirm my withdrawal was successful and I’ll receive within 7/21 days it’s no 90+ days .. they just keep telling me to be patient they are not helping me I. Anyway it’s causing me so much stress and it’s effecting my mental health I want any help if possible to get them to pay me what they owe me.
