1XBet - 72hr Illegal Retention - 8 Day Delay Confessed in Writing
Withdrawal ID 4782235533 for 150,000 ARS via Astropay was APPROVED on 29/04/2026 17:53 ART.
72 HOURS LATER: No funds received. No Coelsa hash provided. Astropay confirms 1xBet never sent the payment.
1xBet T&C 2.9 states 24h processing. Currently at 300% violation.
I HAVE WRITTEN PROOF FROM 3 AGENTS CONFIRMING ILLEGAL DELAY:
1. Agent Flor - Live Chat 01/05 20:02: Stated "72 hours as per T&C" - FALSE, T&C says 24h.
2. Agent Flor - Live Chat 01/05 20:36: "Estimated resolution date 07/05/2026" = 8 days total retention admitted in writing.
3. Agent Yordan - Email 01/05 21:00: Demanded illegal post-approval KYC including selfie with ID to stall payment.
4. Agent Sofia - Email 01/05 22:00: Official Case #16233290 opened with written confirmation of 07/05/2026 resolution date.
Legal deadline 02/05/2026 06:30 ART was sent to [email protected] and [email protected] and was ignored. Deadline expired over 11 hours ago.
This violates Curaçao 1668/JAZ player protection rules. I demand immediate release of 150,000 ARS or return to player account 1366209639.
