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1xBet — player complaint #1987, 2026-07-22: withheld payouts

1xBet: a player complaint filed on 2026-07-22, about withheld payouts. Published on Trustpilot. One of 410 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2026-07-22 Trustpilot Withheld payouts

Outstanding CAD $74,666.24 Payment – May 9 Escalation Still Unresolved

On May 9, 2026, a 1xBet representative apologized for the delay in communication regarding the outstanding CAD $74,666.24 and confirmed that my case had been escalated to the payment processing department due to delays.It has now been more than two months since that escalation.Today, I again contacted 1xBet support. The representative confirmed that I had done everything correctly, acknowledged the ongoing delay, stated that I “will get [my] money back,” and again confirmed that the funds “will be returned.”Despite these repeated assurances, the CAD $74,666.24 has still not been paid, and no meaningful progress has been communicated.I have waited patiently and complied with every request made of me. I have followed every instruction provided by 1xBet and have been repeatedly assured that the payment would be completed.At this stage, I am no longer seeking further assurances that the funds will be returned. I am seeking the payment itself.I respectfully expect 1xBet to honour the representations made by its own representatives and complete the payment of CAD $74,666.24 without further delay.Please confirm publicly when this payment will be issued.

Complaint data

Case number
#1987
Filed
2026-07-22
Status
Status unknown
Category
Withheld payouts
Place among complaints about 1xBet
339 of 410 by date, newest first
Source
Trustpilot — original ↗
Text
178 words, as published

All 410 English-language complaints about 1xBet — as a list by date; the summary, statuses and disputed sums are on the operator page.

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