1xBet — player complaint #1939, 2026-08-06: withheld payouts
1xBet: a player complaint filed on 2026-08-06, about withheld payouts. Published on Trustpilot. One of 410 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
I am writing this review regarding my pending withdrawal under order number 4852748761.Support stated the payment was processed, but the funds have not arrived in my bank account. When contacting customer support, they asked for a PDF bank statement along with an "Agent Cashier ID" and "EPOS ID". I provided the full bank statement and chat screenshots showing that no Cashier ID or EPOS ID was ever given to me by the agent.I have submitted all requested proof and am still waiting for a resolution. I request the support team look into this order immediately and process my funds.Account ID: 1648063815Order Number: 4852748761
