1xBet — player complaint #16368, 2026-08-15: account blocks
1xBet: a player complaint filed on 2026-08-15, about account blocks. Published on Trustpilot. One of 410 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
1xbet is the worst of the worst. These guys will rob you at any opportunity they get. They blocked my account with about $600 in it. They requested I send my national id and deposit screenshots to verify my account. I immediately did that - I must say I don't feel safe sharing my personal data with them. My account is still blocked and it's now 11 days. Mind you, I have spent more than $8000 on the platform. They have treated me badly and very disdainfully. The reason for blocking my account: I requested a call back in my account because I had two tickets that were not paid out. The support guy called me using +442039496388 and we resolved the issue. My account was blocked with funds in it after I told the support guy that I was struggling with gambling. While I don't mind them blocking the account, they should allow me to withdraw the funds. It's my money after all! Stay away from 1xbet, that's my advice as a user of the platform. The worst thing is how they have treated me during this process, like scum and like a criminal!
