1win — player complaint #78373, 2026-10-29: account blocks
1win: a player complaint filed on 2026-10-29, about account blocks, 900 USD in dispute, status — rejected. Published on Casino Guru. One of 243 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
The player from Brazil had his account closed without explanation following a withdrawal attempt, with the casino citing suspected fraud but providing no evidence. His emails regarding the issue were being ignored. He stated that he had completed KYC after requesting a cash out, but the withdrawal of his winnings was not processed and his account was then closed. We closed the complaint as rejected because his winnings came exclusively from sports betting, which was outside our scope to assess fairly.The player from Brazil had his account closed without explanation following a withdrawal attempt, with the casino citing suspected fraud but providing no evidence. His emails regarding the issue were being ignored. He stated that he had completed KYC after requesting a cash out, but the withdrawal of his winnings was not processed and his account was then closed. We closed the complaint as rejected because his winnings came exclusively from sports betting, which was outside our scope to assess fairly. Written by SamuelCasino Analyst & Complaint Specialist Submitted: 21 Oct 2026 | Closed : 28 Oct 2026Automatic translation:
