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1win — player complaint #77394, 2026-10-07: withheld payouts

1win: a player complaint filed on 2026-10-07, about withheld payouts. Published on Trustpilot. One of 229 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2026-10-07 Trustpilot Withheld payouts

Verified Profile – Winnings Under Review for 3 Days (User ID: [356754889])

My account identity verification is fully completed and approved ("The data is verified"), but my withdrawals are stuck on "Under review." On Monday, October 5, I played standard, manual outside bets on Roulette and won a balance of ₹200,630.35 . And 4999 in withdrawl queue I have saved clear screenshots of all individual winning Game IDs and timestamps to prove my clean, manual gameplay. Support agents confirmed my case was forwarded to the specialized compliance department, but my funds remain frozen.Please review my User ID: [356754889], audit my clean game logs, and release my legitimate funds.

Complaint data

Case number
#77394
Filed
2026-10-07
Status
Status unknown
Category
Withheld payouts
Place among complaints about 1win
24 of 229 by date, newest first
Source
Trustpilot — original ↗
Text
96 words, as published

All 229 English-language complaints about 1win — as a list by date; the summary, statuses and disputed sums are on the operator page.

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