1win — player complaint #77390, 2026-10-12: withheld payouts
1win: a player complaint filed on 2026-10-12, about withheld payouts, 100 USD in dispute. Published on Trustpilot. One of 229 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
All complaints about 1win: statuses, disputed sums, risk index →
Yesterday, I received a $100 gift in my 1win USD wallet. I used that balance to play and completed the required wagering. I did not make any personal deposit.Today, I requested a withdrawal of more than $100 through the bank card withdrawal option to my Indian Bank card. Initially, the withdrawal remained pending, but it has since been repeatedly cancelled, and the money is returned to my wallet each time.Additionally, the USD deposit options are currently showing as temporarily unavailable. This means I am unable to withdraw my funds successfully, and USD deposit options are also unavailable.I request 1win to investigate this issue urgently, explain why my bank card withdrawals are being cancelled, clarify why USD deposit options are temporarily unavailable, and provide a clear timeline for resolving the problem.Account details:- Platform: 1win- Wallet currency: USD- Gift received: $100- Funds withdrawn: More than $100- Withdrawal method: Bank card- Withdrawal status: Initially pending, then repeatedly cancelled- Deposit status: USD deposit options temporarily unavailable- Personal deposit made: NoPlease investigate and resolve this issue as soon as possible. MY gaming ID is 6580391
Complaint data
- Case number
- #77390
- Filed
- 2026-10-12
- Status
- Status unknown
- Category
- Withheld payouts
- Disputed sum
- 100 USD
- Place among complaints about 1win
- 18 of 229 by date, newest first
- Source
- Trustpilot — original ↗
- Text
- 180 words, as published
All 229 English-language complaints about 1win — as a list by date; the summary, statuses and disputed sums are on the operator page.
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