1win — player complaint #25469, 2026-09-20: withheld payouts
1win: a player complaint filed on 2026-09-20, about withheld payouts. Published on Trustpilot. One of 229 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
All complaints about 1win: statuses, disputed sums, risk index →
I am a 1win user with account ID 68833401. My withdrawal requests have been pending for 5 days, and the issue still has not been resolved.I have contacted customer support several times, but the only response I keep receiving is that I need to wait. Five days is an unreasonably long time for a withdrawal to remain pending.I would like 1win to review my withdrawal and process the payment as soon as possible.
Complaint data
- Case number
- #25469
- Filed
- 2026-09-20
- Status
- Status unknown
- Category
- Withheld payouts
- Place among complaints about 1win
- 50 of 229 by date, newest first
- Source
- Trustpilot — original ↗
- Text
- 73 words, as published
All 229 English-language complaints about 1win — as a list by date; the summary, statuses and disputed sums are on the operator page.
Similar complaints about 1win: withheld payouts
- 1WIN STILL HASN'T PAID MY R400 — 36+ HOURS AND COUNTING 2026-09-20
- 1win Casino - Player’s withdrawal has been delayed. 2026-09-18 Under review
- No response since 2 days. 2026-09-16
- Beware: Offshore casino holding deposits and delaying support 2026-09-16
- 1win Casino - Player believes that their withdrawal has been delayed. 2026-09-23 Under review
Withheld payouts at other operators
How the risk index is calculated and how complaints are labelled — the method behind this section.