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1win — player complaint #25469, 2026-09-20: withheld payouts

1win: a player complaint filed on 2026-09-20, about withheld payouts. Published on Trustpilot. One of 229 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2026-09-20 Trustpilot Withheld payouts

1WIN Withdrawal Pending for 5 Days

I am a 1win user with account ID 68833401. My withdrawal requests have been pending for 5 days, and the issue still has not been resolved.I have contacted customer support several times, but the only response I keep receiving is that I need to wait. Five days is an unreasonably long time for a withdrawal to remain pending.I would like 1win to review my withdrawal and process the payment as soon as possible.

Complaint data

Case number
#25469
Filed
2026-09-20
Status
Status unknown
Category
Withheld payouts
Place among complaints about 1win
50 of 229 by date, newest first
Source
Trustpilot — original ↗
Text
73 words, as published

All 229 English-language complaints about 1win — as a list by date; the summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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