No response since 2 days.
Subject: FINAL FOLLOW-UP & URGENT ESCALATION – Withdrawal Funds Not Received | Game ID 326717834Hello 1win Support Team,This is a further follow-up regarding my unresolved withdrawal issue.My Game Account ID: 326717834.I have already provided all the information requested by your support team, including my account ID, withdrawal details, and the relevant bank statement showing the transactions around the withdrawal date.Despite providing the requested evidence, I have received no proper response or resolution from your team.I therefore request that this case be immediately escalated to your Payments/Financial Department for a complete investigation.Please provide a specific written response confirming:• The exact date and time the withdrawal was initiated.• The withdrawal transaction/reference ID.• The current status of the withdrawal in your system.• The payment method/agent through which the payment was processed.• The transaction/reference number of the payment sent from your side.• If you consider the withdrawal completed, documentary proof of the payment so that I can verify it with my bank.The attached bank records have already been provided as evidence from my side. I should not have to repeatedly submit the same documents without receiving a substantive response.If there is any issue, rejection, reversal, delay, or payment failure associated with this withdrawal, please state the exact reason and the action being taken to resolve it.I request a clear and case-specific response from the responsible department rather than another generic support message.Please acknowledge this email and provide the current status of my case at the earliest.Regards,Game Account ID: 326717834
