1win — player complaint #2141, 2025-09-26: account blocks
1win: a player complaint filed on 2025-09-26, about account blocks. Published on Trustpilot. One of 229 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Hi, my account was closed due to a breach of an article. I have sent multiple emails across this past week and I have not received any response, only that I should send an email from the email of my account which is this email so I don't know why I was told that. I have done nothing wrong on my account, I made a withdrawal, completed verification as requested and then my account was closed. Under that article, it says that the deposit should be given back to the player and the winnings confiscated. But I haven't received any answer regarding the withdrawal of those deposits. I'm going to have to make complaints on casinoguru and askgamblers because you're not responding to any of my emails... my id is 32973025
