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1win — player complaint #2127, 2026-07-18: account blocks

1win: a player complaint filed on 2026-07-18, about account blocks. Published on Trustpilot. One of 229 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2026-07-18 Trustpilot

Affiliate account banned without evidence, RevShare income lost, 3 months of silence

I have been working as an affiliate with 1win Partners (1w.run), driving traffic and referring close to 2,000 players on a RevShare basis. All earnings accrued before the ban were paid normally — there was never any complaint about the quality or source of my traffic.My partner dashboard was suddenly banned. The same day I received an email from security.partners stating that, after an internal review, my cooperation was terminated under clause 1.9 of the partner agreement (alleged aggressive behavior toward a company representative). No date, no evidence, no name of the representative was given. A few days later a second email arrived from the same address confirming further suspension.I replied asking for specifics — no response. I wrote to the general partner support 1win partners — no response. I contacted my personal managers and the general Telegram support channel (partners_1w) — no substantive answer from anyone.It has now been almost 3 months of complete silence across every official channel. Meanwhile I'm losing 100% of the future RevShare income from the ~2,000 players I already referred, with zero explanation or evidence for the decision.If anyone from 1win Partners reads this — I'm simply asking for a documented explanation of the alleged violation and clarity on what happens to the RevShare revenue from already-referred traffic.UPDATE: 1win replied here publicly saying to contact support/Telegram/email — but those are the exact same channels that have ignored me for 3 months straight. Pure PR theater, don't be fooled by the polite public reply.I did receive screenshots by email of a conversation with a woman. However, she was not my affiliate manager at the time my account was terminated. My affiliate manager at the time was Daniil TG daniil_onewin.Furthermore, all affiliate managers at 1win are completely anonymous. As a partner, you have no way of knowing who is actually behind those accounts.I also want to make one thing absolutely clear: I am not homosexual, and I categorically reject any allegations suggesting otherwise.

Complaint data

Case number
#2127
Filed
2026-07-18
Status
Status unknown
Category
Account blocks
Place among complaints about 1win
143 of 229 by date, newest first
Source
Trustpilot — original ↗
Text
327 words, as published

All 229 English-language complaints about 1win — as a list by date; the summary, statuses and disputed sums are on the operator page.

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